Subscribe to this forum by clicking on the word "Announcements" above and using the button on the top right to receive updates about service issues, outages, known problems, etc. We'll update this forum as appropriate when there is an issue that impacts multiple customers. Another place to check the status of our service is at http://trust.clickdimensions.com. But we'll add comments and notices here as appropriate.
(January 29, 2014: 18:30 ET): This is a new effort by our support team to keep our customers notified of emerging issues and fast-changing events that effect our service. We've got multiple outlets for news about new releases, feature enhancements, etc., but today we had a temporary and intermittent outage on some parts of our service in Microsoft Azure, and the status updates we received from Microsoft and our operations team were fast-changing, which made it difficult to get a coherent message out to impacted customers.
Since these types of events have been very infrequent, it has been a challenge to really set up a good process to communicate through consistent channels to the the specific individuals who might be impacted, so using this forum is one way we think we can improve our communications for these types of fast-changing events.
We'll see how this works and how well it is received by customers and partners. Let us know what you think!