"Workflow to update Contacts with data in Posted Fields" in ClickDimensions...
Hi Joris,I think you could create a lookup field to the Contact Entity and Account entity on the Posted Form record. You'd have to do the same for Posted Field so that the entity would be reachable for...
View Article"Issue with forms? Anyone have a "submit" button location issue?" in...
I'm using the latest Google Chrome and IE on Mac and PC, along with Click on CRM 4.0. The submit button on my subscription preferences page is always right justified, no matter what I do. Anyway to...
View ArticleWhy aren't some images not displaying in email?
I am new to the company and am starting to familiarize myself with CD. I am using the Drag and Drop editor to create new templates and images that I am uploading are not showing up in my emails. I have...
View ArticleAutomatic Email Response on a Form
We have a form that has an automatic email response once someone has completed. We have recently updated our website creating a short form, the person completing the form, clicks continue and the form...
View Article"can you delete records in Email Sends under 'sent'" in ClickDimensions Help...
Hi Matt,The thing is I want to delete it, it was a test campaign. My scenario is: I created a manual split test, the Email Send is in the Split Test status code, I do not want to send emails to the...
View Article"can you delete records in Email Sends under 'sent'" in ClickDimensions Help...
Hi Tomas,Yes, if you don't want to actually send the remainder and are fine with not having any additional statistics for this test, it is fine to delete it from CRM.
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Hi Debbie,Are you using the Actions tab on the Form Designer to add the Auto Responder email? If so, open the one for the first form and remove that action so that that email does not go out. To do...
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Yes, that is how our auto responder is working, but we do not have two forms. Our website designer created a short from with 3 of our form fields, passes those fields on once completed to the bigger...
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Hi Debbie,Ah, sorry for my misunderstanding that. If you look at the Web Content record for that form do you also have the Auto Responder field filled out there? If so remove the information from that...
View Article"Why aren't some images not displaying in email?" in ClickDimensions Help -...
Hi Augustin,I would recommend creating a support ticket for this here if you haven't done so already: http://support.clickdimensions.com We'll probably want to take a look at your template and how it's...
View Article"Building a nurture program with workflows" in ClickDimensions Help - comment...
Hi Ian,You can run this in one workflow. You'll basically do this setup: http://help.clickdimensions.com/how-to-send-a-form-capture-auto-response-email/and just add the "Add to Marketing List" step as...
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Yes I do but I want the email to be sent, I just don't want it to be sent two times
View Article"Why aren't some images not displaying in email?" in ClickDimensions Help -...
Thanks, Courtney. I just submitted a ticket.
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
If you have that field filled out and the Action filled out, two emails will be sent. Remove the content from the fields on the web content record and you will only get one.
View Article"Workflow to update Contacts with data in Posted Fields" in ClickDimensions...
Thanks Allison! I'll try this as soon as I have the time.
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Allison, I am not sure I am understanding what you are saying we have the ability to do. Do you mean there is an input on the form itself that we can change to suppress the second trigger email? And...
View Article"Some HTML editing functions not available." in ClickDimensions Help -...
Hi Craig,We've pushed an update for this and you should no longer see this issue. Please let us know if you have any questions and thanks for using the forum!
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Hi Debbie,Sorry for the confusion! I think this might be easier if you create a support ticket and we can set up a meeting with someone so that they can see your setup and help you solve this right...
View Article"Automatic Email Response on a Form" in ClickDimensions Help - comment added...
Thanks, I did on March 9th, awaiting response
View Article