"Is it possible to assign a lead created from a form capture ?" in...
Hi David,You can do this with a CRM workflow. If the Posted Form record "Lead" contains data, then assign to user x, if the "Contact" contains data, then create Opportunity, etc.
View Article"Go to Webinar Connector not working" in ClickDimensions Help - comment added...
How much time is necessary to see the records on CRM?I configured the GTW integration day before yesterday, and yesterday we did a test webinar. Today we can't see any record about it on CRM. Could you...
View Article"Duplicate Email Sends" in ClickDimensions Help - comment added by Alex Walker
Hi,Rhys, we recently tested sending to two entities (Contact and Account) where there was a matching email address and the system did not deduplicate the sends, i.e. we received two emails.Can you...
View ArticleCombining Lead Scores from Merged Leads
We often get new leads that turn out to be duplicates of existing leads (i.e. someone who manually filled out a form at a tradeshow is entered into CRM, then may visit our site a week later and be...
View Article"EventBrite integration" in ClickDimensions Help - comment added by Jacey Leong
Bumping this as I would like to know the answer to the above queries as well.
View Article"Can't make a subscription list" in ClickDimensions Help - comment added by...
Its fantastic having a support forum but we are unable to see the answer to this query. I am having the same issue and will have to look further a feild for the answer
View ArticleExclude googlebot trafic from Clickdimension
Hi!I have a problem with googlebot visits, I can't exclude them from Clickdimensions. I've entered some ip's in the filters list, but they keep coming with different ip's. The problem is that we have a...
View Article"Exclude googlebot trafic from Clickdimension" in ClickDimensions Help -...
Hi Costin,I don't think you should be limited in the number of Visits you can log with ClickDimensions, unless I'm misunderstanding. Unfortunately, I think the only way that you can filter them out is...
View Article"Exclude googlebot trafic from Clickdimension" in ClickDimensions Help -...
We have a limitation by contract
View ArticleIs there a way to populate the utm_content parameter in Google Analytics from...
Is there a way to populate the utm_content parameter in Google Analytics, along with the source, medium and campaign parameters which are already being automatically added to email links when an email...
View Article"Forms not displaying correctly in IE" in ClickDimensions Help - comment...
Hi Joris,This is probably part of the responsive design of forms. Depending on where you are embedding your form, you may need to make the area that it's residing in bigger. You can also manually...
View Article"Standard width of Forms?" in ClickDimensions Help - comment added by...
Hi Joris,Initially Form Builder forms were about 630px wide but now they are closer to 800px if you use all three columns. Just let us know if you have questions and thanks for using the forum!
View Article"Can't make a subscription list" in ClickDimensions Help - comment added by...
HiRichard,The peopleofClickDimensionspickedup this item atthe forumandhave opened aticket fortheirhelpdesk.How to findthatticketI do not know, but the solutionwas veryawkward. Idisabledand published...
View Article"Forms not displaying correctly in IE" in ClickDimensions Help - comment...
Hi Courtney,I assume it has something to do with the forms being responsive, but the probem occurs even when viewing the form in a normal browser window, so without any embedding. Can you see these...
View Article"Standard width of Forms?" in ClickDimensions Help - comment added by Joris...
Hi Courtney,Thanks for your answer. What exactly do you mean when you say "closer to 800px"? Don't the forms have a fixed width, or do they have a minimum and a maximum? Can I control this in the Code...
View Article"Standard width of Forms?" in ClickDimensions Help - comment added by Joris...
Hi Courtney,Thanks for your answer. What exactly do you mean when you say "closer to 800px"? Don't the forms have a fixed width, or do they have a minimum and a maximum? Can I control this in the Code...
View ArticleNegative score for clicking on subscription management page
Hi, for every click in a newsletter, a lead gets a certain score (say 15 points). Same goes for a click on the subscription management page, while in fact that is most of the times an unsubscribe. Is...
View Article"Negative score for clicking on subscription management page" in...
Hi Mirjam,We don't have a way to do this out of the box, but we are looking to improve our scoring feature. If you want, you can add this as a feature request:...
View Article"Service Status Alerts" in Announcements - comment added by Dan Hale
We have not had any of today's Email Sends get past the initial Email Event "Request accepted. Beginning processing." message. Is there a problem on the ClickD systems side? We have sent 29 different...
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Dan,There is no problem with ClickDimensions availability. We see several email jobs processed for your account today. Often times, especially with an on-premise deployment of CRM, if you are not...
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