Hello All,
I'm going back to Nick's comment on this thread. I have been able to send the email send to the particular contact and the contact received the email, however, there is nothing on the contact record that would indicate that an email has been sent to them. I have checked the email send and the "track email events" was clicked yes, yet there is no type of tracking for the contact. When looking at the email send record email events there is only one event saying "Request accepted. Beginning processing," I have let it run overnight and there has been no progress in terms of the tracking of that email. Is there something I'm missing with this process? Ultimately, I would like to be able to track the emails that were sent using the Send Email CD function for the contact record.
