Outlook - Email Formatting Issue
Hi -I have imported HTML code using the Freestyle format. In testing the email on multiple platforms and browsers everything appears to be formatted properly and works fine, however when viewing the...
View Article"Wix integration" in ClickDimensions Help - comment added by Matthew Wittemann
We're not familiar with Wix, but taking a quick look at their website, it doesn't look like they do anything that would prevent you from using our tracking and forms. As long as you have access to the...
View Article"Wix integration" in ClickDimensions Help - comment added by James Robinson
Thanks for the reply. I asked Wix and they said that it is not possible to add HTML directly to the source code of the site but it is possible to add header codes. Can Click Dimensions be integrated...
View Article"Wix integration" in ClickDimensions Help - comment added by Matthew Wittemann
Ah, I see. In that case, you won't be able to integrate ClickDimensions. The tracking script needs to be in the body of the HTML just before the closing body tag, and for forms you'd either want to...
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
Hi Sean,I apologize for the delay. This usually happens when content for the email has been copied and pasted from another source such as Word or another email without using our "Paste as Plain Text"...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Denise,I apologize again for the delay and thanks again for including the relevant files. Your HTML looks good. I tested this and everything displayed properly (although since my set up is different...
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
Hi Courtney - Thanks for responding and sorry for my delay - I was out on Friday. Anyway, I created a new email with the HTML code and updated each of the images to point to clickdimensions images....
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
Hi Sean,I think it would be better to work on this in the ticket that you have open - number 14180. If you can send us the URL to the designer of your email template that would really help. Please...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Courtney,I will see about adding tags as suggested - I did send this to myself internally today with the same results (attached). this seems to happen most frequently on a custom money...
View Article"Web Content is getting an Error Report" in ClickDimensions Help - comment...
Hi Courtney, My organization is facing the same error when trying to navigate to the same location in CRM (under Web Content, select an Active Web Content, then click Design). We receive the following...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Denise,My concern is what is actually in the fields that are attached to your record. Do you have real data in there? Can you send me a screenshot of what is in the reqfundingamount field on the...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Courtney.This field is on the Account table (you will see "Lead" on the snapshot - we have only changed the label for the Account entity to Lead for our users). Screenshot attached.Denise
View Article"How to send one-off tracked email to a lead" in ClickDimensions Help -...
Hello All,I'm going back to Nick's comment on this thread. I have been able to send the email send to the particular contact and the contact received the email, however, there is nothing on the contact...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Cortney,Here is the detail of the field behind the dynamic data.Denise
View Articlecan I select which version I want to upgrade to ?
In the Upgrade dialog of Dynamics CRM 2011, there is a section which says "download the latest version".As the updates of ClickDimension also require updates of CRM, I want to know if it is possible to...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Denise,Thank you for providing that information. Would you mind opening a ticket with our support team so we can set up a call (I'll still be helping you). You can just copy and paste your first...
View Article"can I select which version I want to upgrade to ?" in ClickDimensions Help -...
Hi Andre,No, unfortunately there is no way to upgrade to an earlier version of our solution.
View Article"Web Content is getting an Error Report" in ClickDimensions Help - comment...
Albert,This indicates that the service user we have on record for your account cannot connect to your CRM. You can try to re-set the password by going to Settings > ClickDimensions Settings and...
View Article"Web Content is getting an Error Report" in ClickDimensions Help - comment...
Thanks Matthew, that appears to be the case!
View ArticleAdding a Form to an email template
Hello,I have created a form in CRM and am trying to embed this into an email template using the block editor. I have copied the iframe code and pasted this into the html section on the block editor,...
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