"Can you stop emails or SMS being sent to duplicate contacts" in...
There is no way to turn the de-duping off, you'd need to send separate email sends instead. You can submit a feature request for this here though:...
View ArticleWeb Content is getting an Error Report
For whatever reason the existing landing pages and forms under web content will not let me go into design mode. I get an error report for all of them. Not sure if this is on my end or CD's end....
View Article"Web Content is getting an Error Report" in ClickDimensions Help - comment...
Hi Brent,Sorry for the delay, unfortunately this message was not posted immediately and went to the queue instead. I just tested our connection to your system and we are able to connect. Are you still...
View Article"Change underline and color of hyperlinked text." in ClickDimensions Help -...
Does this apply to the block editor as well? I'm not able to achieve the same results.
View ArticleHow do we center surveys on respondents' screens?
Hey there!When we implement a survey, a respondent currently sees the list of questions in the top left of the screen. Is there a way to center the survey for aesthetic purposes?Thanks in advance!
View Article"Pull CD information in CRM Report?" in ClickDimensions Help - comment added...
Did you ever find a solution to this? I am in the process of trying to figure out how to pull ClickDimensions data into Reports as well, but I'm not having much luck.
View ArticleQualifying Lead to Contact Error
My client is using ClickDimensions to capture leads and data from their website. When a user attempts to qualify a lead they receive an error. This is system wide and affects any user that is not a...
View Article"Qualifying Lead to Contact Error" in ClickDimensions Help - comment added by...
There is a plugin that runs on the creation (conversion) of a contact from a lead, in which all the web tracking and other ClickDimensions history is transferred to the new contact. The plugin is...
View Article"Qualifying Lead to Contact Error" in ClickDimensions Help - comment added by...
Hi Nick, Thank you for your outreach. Let me know what I can do on my end to help with this resolution.
View Article"Advantage of using unbounce of standard landingpages from CD" in...
Interesting feature!A question: When using this method. Is data stored from the form in both Unbounce and CRM - or only CRM??
View Article"Advantage of using unbounce of standard landingpages from CD" in...
The form data is posted directly to ClickDimensions in the example we wrote about. It doesn't post to Unbounce.
View ArticleMoving an installation to new servers
Hi,We are moving an OnPremis CRM 2011 installation to a new server setup (also OnPremis):- What steps are involved in moving ClickDimensions to the new environment (what configuration is required)?-...
View ArticleQuestion mark characters in custom HTML template email sends
How can we get these quesiton mark characters out of the the Freemaker fields when populated? I've attached the HTML code, the Preview of the email template and a snapshot of the received email.Denise
View Article"Moving an installation to new servers" in ClickDimensions Help - comment...
A lot depends on how you are moving CRM:Scenario 1:If you are making a copy of the organization database and importing the organization into the CRM Deployment Manager in the new environment, then the...
View ArticleRelease Notes Version 5.0.4 [January 15, 2014]
Release Notes Version 5.0.4 [First updated: January 15, 2014]5.0.4 [January 15, 2014] ImprovementNew SMS ProviderAdded another SMS Provider - Bulk SMS - to cover more of the world for SMS. Read more...
View ArticleDirectly embed images in HTML e-mail
One of our customers asked if there is a way to directly embed images in the HTML message.After some research I found that there are two ways to achieve this:- Use Data_URI_Scheme to embed the image in...
View ArticleWix integration
HiIf I switch my company website to Wix is CRM and Click Dimensions integration still possible?Thanks
View Article"Directly embed images in HTML e-mail" in ClickDimensions Help - comment...
No, our system will not support embedded images due to the size of each individual message that results. This is also something that is sometimes considered impolite in email marketing because it is...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Denise,Thanks so much for including all those files! Everything that I see looks good and your code doesn't call for question marks anywhere. You pointed out that your subject line is pulling in...
View Article"Question mark characters in custom HTML template email sends" in...
Hi Courtney,The only dynamic data is in the html - the field that presents question marks is a money field. We also have seen the mystery question mark characters in the text above "Regards"Screenshot...
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