We are building all the forms on our website through form capture.
Am I missing something or is it not possible to create a subscription page in this way? As mapping can only be attributed to fields on leads or contacts, so a form created this way, would not populate the subscription preferences.
Problem: if a person unsubscribes through an e-mail on a subscription page (subscription preferences) and then later wants to resubscribe through our website, the subscription preferences would not be touched, meaning they would not get the requested newsletters.
Is there a way around this?