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IP address change for OutlookCast

There is a new IP address in use for our OutlookCast service endpoint. The new IP address is 168.62.106.138This new IP address was assigned by Microsoft's Azure without notice to our service. We...

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Enforce communications policy in email sends

Hi,I have a project where there is a requirement to enforce a communications policy to prevent sending out too many emails to contacts.Examples of the business rules tied to the policy:- maximum number...

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"CRM 2011 Workflow based on events send email to list of registered users" in...

Courtney,  Thanks for your help. The user has added a twist in the  scenario. They have many events (some users are registered for and some they just want to share with everyone - like webinars). So...

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"Embedding widget in Drupal" in ClickDimensions Help - comment added by...

I am having the exact same problem. Has anyone worked this out yet?

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Populate email template with multiple dynamic advance find queries

I need to create a email template with several different sections (all regarding events) - webinars, meetings, conferences, etc. Each of these have different critriea (i.e. start date is in next 2...

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"Embedding widget in Drupal" in ClickDimensions Help - comment added by...

Ok, figured it out. The javascript needs to move into the header.Only downside is it stops the forms working as pop ups. But does allow styling, which is good. 

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Form Field - Sometimes Hidden / Sometimes Visible

We have a “Lead Source” Form Field mapped to a List.  Sometimes I want this field visible on the Web Content so that the person can select how they heard about us and sometimes I have a custom page...

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Hello LaurenUnfortunately, it is not possible to do this with one form field. You can use the list field that you have currently created for you web content record in the scenarios where you want the...

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Thanks for the guidance!  So – taking this one step further, if I create a new Hidden Form Field (ex. Lead Source-Hidden) and set it up as Hidden and Text, is there any way I can map it to the custom...

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Glad to help! It is possible to map your hidden field to a list on your contact instead of a text field, but instead of setting this on the actual hidden field record, you'll have to set this in the...

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Worked like a charm!  Thank you!

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No problem!

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import a file in click

Hi,We want to send an email campaign to contacts who are not in the CRM database. We have an Excel file with 900 email addresses and we want to add this to a marketing list without creating these...

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Can you create a subscription page by form capture?

We are building all the forms on our website through form capture.Am I missing something or is it not possible to create a subscription page in this way? As mapping can only be attributed to fields on...

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"import a file in click" in ClickDimensions Help - comment added by Rhys...

Hello SabineClickDimensions can only send emails to a person if they have a record in your CRM, so you will need to create contacts (or leads) for the addresses in your Excel file.

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Redirected confirmation page on an embedded a subscription form: redirect/

When using an iframe, the redirect page (no confirmation text, redirects to a URL) appears within the iframe.Is this the same when embedding as a widget (stays within the same page), or do you...

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"Embedding widget in Drupal" in ClickDimensions Help - comment added by Stijn...

Hi Jessica, when doing this, or you able to embed this 'widget' in between content already on the page?

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Social Profile

I enabled the LinkedIn connector which now shows me LinkedIn and other social information in the Social Profile of a contact. The problem is that the information varies from contact to contact. In some...

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"CRM 2011 Workflow based on events send email to list of registered users" in...

Hi David,I apologize for the inconvenience, but this isn't currently possible. You would manually need to enter in information about the webinars unless you wanted to use the method outlined here in...

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"Populate email template with multiple dynamic advance find queries" in...

This question was answered here: http://support.clickdimensions.com/entries/23110129?challenge=rbtwawc0jpxazse

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