"Can you create a subscription page by form capture?" in ClickDimensions Help...
Hi Stijn,To be honest I haven't tried this, but I think this should work just fine. You can use this method as a base for your form: http://help.clickdimensions.com/add-an-opt-in-field-to-a-form/ You...
View Article"Redirected confirmation page on an embedded a subscription form: redirect/"...
Hi Stijn,Sorry for the trouble! Using a widget will redirect the whole page (please note if you're using a CMS such as Wordpress or Drupal they will not work with JavaScript by default). Â You also have...
View ArticleWhy do I not see tracking populate in my email sends?
I have finally got my email sends working. But I am not seeing the tracking information populate on the email send... how do I know there was a problem during our setup? Or if the problem with my...
View Article"Social Profile" in ClickDimensions Help - comment added by Courtney Smith
Hi Manuel,The LinkedIn connector isn't actually based on the email (though Facebook, Twitter, etc., is). With LinkedIn we need an exact match between the first name, last name, and company name with...
View Article"Social Profile" in ClickDimensions Help - comment added by Manuel Sevilla
Hi Courtney,Thanks for the information. Regarding the LinkedIn profile, what field do you use for the company name on the out of the box contact entity? The Parent Customer field which is a lookup to...
View ArticleClickDimensions Academy Which CRM Version?
Regarding CDA, will the certification test be geared towards CRM 2011 or CRM 2013. Two weeks ago I participated in CDA 101 and it was based in CRM 2011. This week I am taking CDA 201 and it is focused...
View Article"Can you stop emails or SMS being sent to duplicate contacts" in...
Dear Allison, In our case we have several contacts who use the same mail address (B2B-business) and we offer our recipients the possibility to change their profile (name, surname, salutation...)...
View Article"ClickDimensions Academy Which CRM Version?" in ClickDimensions Help -...
We just began presenting all of our training in CRM 2013. We do still have videos available of our training in CRM 2011 if you would like those.Â
View Article"ClickDimensions Academy Which CRM Version?" in ClickDimensions Help -...
Hi Matthew, How will that affect the certification exam? Will knowledge of CRM 2011 functionality suffice?
View ArticleProfile form on landings page
We have a form with profile questions. We have added the form to a landings page. If we however link in an email to the landingspage the profile form doesn't show the existing mapped profile values. Is...
View Article"Social Profile" in ClickDimensions Help - comment added by Courtney Smith
Hi Manuel,I apologize for the delay. We use the default Parent Customer field to query LinkedIn for the company. Please let me know if you've any other questions!
View Article"Profile form on landings page" in ClickDimensions Help - comment added by...
Unfortunately the only way to pre-populate the profile form is to link directly to it from the email, rather than the landing page. However, you can add HTML components to the profile form (in the form...
View Article"ClickDimensions Academy Which CRM Version?" in ClickDimensions Help -...
The certification exam is specific to ClickDimensions, so you don't need to be familiar with CRM 2013 to take our exam.
View Article"Can you stop emails or SMS being sent to duplicate contacts" in...
That is correct. If you are trying to send to multiple records with the same email address, it will send to the first one CRM finds and populate the form with that data.
View ArticleEditor feature change request
Hello,I'm commonly editing forms or email templates and trying to highlight a block of text. In every other application I use on a daily basis I commonly use my mouse to set the cursor at the beginning...
View ArticleCRTC - how are new Canadian SPAM regulations going to be managed?
Will you have a way of managing this? Do you use cookies that fall under CRTC regs when tracking people on our website & other activities?
View Article"CRTC - how are new Canadian SPAM regulations going to be managed?" in...
It is up to our customers and partners to implement our technologies in a way that conforms with their local laws. You can read more about our policies at the following...
View Article"Editor feature change request" in ClickDimensions Help - comment added by...
Hi Stuart,Sorry for the trouble! I tried this in all our editors and saw this happen in the Block Editor. Is this what you're seeing as well?I reported this to our development team to look into and we...
View Articlecan you delete records in Email Sends under 'sent'
I want to delete records in email sends under sent how do I do that?
View ArticleEmails send but no sent on date
We sent out a "email send" a couple of weeks ago and it hasn't come up with any analytic or even the emails that it sent.Here are the setting of the email send:It does not link to a campaignIt got an...
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