Email security marking
We are required to insert security markers on our emails eg [SEC=UNCLASSIFIED]. This can appear in either the subject line or the internet header or both and is a mandatory requirement for us as a...
View Article"Emails send but no sent on date" in ClickDimensions Help - comment added by...
If you see many Email Events that say "Request accepted. Beginning processing." this usually means there was a problem with the email template. Most of the time we are able to create an Email Event...
View Article"Email security marking" in ClickDimensions Help - comment added by Matthew...
Hi Ron,No, it is is not possible for our customers to edit the header of messages sent through ClickDimensions. You will have to use the subject line.
View Article"can you delete records in Email Sends under 'sent'" in ClickDimensions Help...
If you have the correct privileges, this is the same as deleting any other records in CRM. Simply select the records and click the "Delete" button on the menu. If you do not see the delete button, this...
View ArticleUpdate Rollup 16 for CRM 2011: Investigating Possible Issues
We are investigating possible issues caused by Update Rollup 16 for CRM 2011 that may prevent managed solutions - including the ClickDimensions solution - from being successfully imported if a previous...
View Article"Emails send but no sent on date" in ClickDimensions Help - comment added by...
Thanks. I'll run more testing as suggested.
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Thanks Matt, can you please keep up updated?
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Thanks Matthew, information like that in advance is very helpfull for IT planning and to avoid mistakes or to know why something might get wrong.best regards,Monika
View ArticleLimiting Emails
Suppose I have a multi-tenant application that utilizes ClickDimensions, and I want to limit certain organizations to X number of emails per month. How could this be achieved?
View ArticleSending to multiple lists, how to see analytics for each list
We frequently send emails to multiple email lists. We send to all lists at the same time so that we do not have to manually de-duplicate emails. My question is- how can I see the analytics for a...
View Article"Limiting Emails" in ClickDimensions Help - comment added by Matthew Wittemann
Each CRM organization is separately registered, and separately integrated with our service. Each would have its own account and license.
View Article"Sending to multiple lists, how to see analytics for each list" in...
Megan,This type of analysis would require custom reports or charts within CRM. The great thing about ClickDimensions is that all the data is right there in CRM, so you have all of the reporting and...
View ArticleWeb Content events calendar display wtih campaigns
I understand how to create web content and a sign-up form for a single event with CD and CRM. What I would like to do is create web content where I have multiple events and a calendar of events. So...
View Article"Web Content events calendar display wtih campaigns" in ClickDimensions Help...
Hi Michelle,This is not something you could do through ClickDimensions without HTML coding. You'd have to create a web page that would do this and then link to your GoToWebinar/WebEx events or your...
View Article"Limiting Emails" in ClickDimensions Help - comment added by Matt Wuertz
So for a given account and license, how could I restrict the number of emails that organization can send?
View Article"Limiting Emails" in ClickDimensions Help - comment added by Matthew Wittemann
We track that on our side. While you can report on this (or simply view the Usage on the ClickDimensions Settings page in the CRM Settings area), there is not an easy way for you to enforce a limit.
View Article"Web Content events calendar display wtih campaigns" in ClickDimensions Help...
Thanks for the confirmation Allison, I figured that was the case.
View ArticleInstall in a test environment
We are new to ClickDimensions and would like to install it in a test environment. We will not be sending emails from the test environment. We just want to be able to experiment with ClickDimensions...
View Article"How to remove the solution" in ClickDimensions Help - comment added by Paul...
If only it where that easy!. I have spent the last 2 days trying to remove this, however there are numerous aspects of the solution that don't allow you to edit / delete, therefore making this process...
View Article"How to remove the solution" in ClickDimensions Help - comment added by...
Paul,This is the unfortunate nature of solutions in CRM. Installing a managed solution will often create at least a few dependencies, and if you add customizations of your own on top of the solution,...
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