The access denied is not related to your user, it is related to the user that was registered with ClickDimensions for our system to connect to your CRM. You can update the password for this account on the ClickDimensions Settings page by clicking on "Service Credentials". If you are unable to do so, please open a support ticket so our team can help you.
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"ClickDimensions Access denied error?" in ClickDimensions Help - comment added by Matthew Wittemann
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