ClickDimensions Access denied error?
Hi,When I click Auto Update in CRM ClickDimensions Settings area it's throwing "Access is denied" error. I have Administrator role in CRM. Even though it's throwing the same error. I don't know how to...
View Article"Service Unavailable" intermittently from some geographies
We are seeing some intermittent "Service Unavailable" messages from different geographies and are currently investigating. Sorry for the inconvenience!
View Article""Service Unavailable" intermittently from some geographies" in Announcements...
Hi There,In Australia, still getting this error. Have a massive demo with a customer tomorrow morning Australia Time, where ClickDimensions are the hero. Cheers, Mahomed
View Article"Voting Button's " in ClickDimensions Help - comment added by Courtney Smith
Hi Letisia,ClickDimensions emails do not currently do anything special with the voting buttons, but if anyone votes on an email they receive from us, it should go back to the sender or the reply-to...
View Article"Trying to get our script into Dot Net Nuke template" in ClickDimensions Help...
Russell, Thanks for sharing those tips!
View Article"ClickDimensions Access denied error?" in ClickDimensions Help - comment...
The access denied is not related to your user, it is related to the user that was registered with ClickDimensions for our system to connect to your CRM. You can update the password for this account on...
View Article"Can't make a subscription list" in ClickDimensions Help - comment added by...
Hi Peter - It looks like you submitted a ticket for the error you were getting and that that has been resolved. Thank you!
View Article"Can't make a subscription list" in ClickDimensions Help - comment added by...
Hi Peter,To resolve my problem at that time was to uncheck my rights to make un-subscription lists and later check them again. Not logical, but it worked.RegardsHerman
View Article"Service Status Alerts" in Announcements - comment added by Janice Kall
I am getting script errors. It happens when I try to Edit a block in the Block Editor.
View Articlehow to send a test email from microsoft crm
I'm using ClickDimensions from within Microsoft CRM. Since this is my client's account, I can't use it to send a test email that I've prepared in ClickDimensions. Can you tell me if this is possible?
View Article"how to send a test email from microsoft crm" in ClickDimensions Help -...
If you have access to ClickDimensions via Microsoft Dynamics CRM, why don't you just place your email address in the Test Email field on the top right portion the Email Send. That is not user specific...
View Article"Email statistics consistenly incorrect: anyone else experiencing this?" in...
Hi Tatyana,Sorry for the delay, but yes you are correct on what those terms mean. We will try to make these clearer on the statistics graphs in the future.
View Article"Dynamically assign Form Capture redirect URLs" in ClickDimensions Help -...
Hi Mike,The Success and Error URLs are going to be a static return, so I understand why you are struggling with setting things up the way you've described.Would you consider using a programmatic post...
View Article"Spam Assassin Report - Rule Name: EMAIL_URI_PHISH" in ClickDimensions Help -...
Hi Ken,This rule is usually a combination of different things in the template. It's hard to pin point this one to an exact piece of the email. It can be the subject, text within the email, something in...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Hi Matt,I have downloaded version 6.0.0 and still have the following attribute problem when we are trying to install into Microsoft CRM 2011:A managed solution cannot overwrite a Attribute component on...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Hi James,We'll respond under the ticket. The majority of UR16 issues should be avoided with our version 6.0.0, but in some cases, we've seen a few customers where there are additional modifications...
View Article"Install in a test environment" in ClickDimensions Help - comment added by...
We have purchased the ability to have ClickDimensions run in a test environment. Are there instructions of how to set that up?
View Article"Install in a test environment" in ClickDimensions Help - comment added by...
Hi Jenn, I'll respond to you offline with your next step.
View ArticleCreate a Posted Form view for Leads with posted form data
I have a number of forms that use the same form capture to send the Lead a document download link. The download URL and Title are passed in the form post data. We've only stored the last form posted...
View ArticleWeb tracking and storage
HiWe are considering using web-tracking across our entire website, however there is some concern about the number of records this will create within CRM and how this in turn will affect our strorage...
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