Hi Sharon,
Thanks for your feedback! We have recently released a new Email Template editor called our Drag and Drop editor that has more capabilities than the Block Editor and is more user friendly. You'll need to update ClickDimensions to get it, but I think you'll find it much easier to use. Here's more information on the Drag and Drop editor: http://help.clickdimensions.com/drag-and-drop-editor/
Please let us know if you have other questions or comments and thanks for using the forum!