"Questions about subscription management" in ClickDimensions Help - comment...
Hi - though this is an old thread I am setting up the same kind of thing now (CRM 2013 on-premise) and have a tiny follow-up to Rhys' explanation above: "If a person chooses to opt-in after opting-out,...
View Article"ClickDimensions for CRM 2016" in ClickDimensions Help - comment added by...
Hi - is there any update on the official release date for the 2016-compatible solution? Thank you, June
View Article"List of surveys that havent received a response" in ClickDimensions Help -...
What was the solution to this question? I need to accomplish something similar.
View Article"Questions about subscription management" in ClickDimensions Help - comment...
Hi AdamWhen a person opts out of specific subscription lists, an unsubscribe record is created and those specific lists are associated with it. If a person opts back into one of the lists, that list...
View Article"ClickDimensions for CRM 2016" in ClickDimensions Help - comment added by...
Hello JuneMicrosoft does not have a certification for ISVs on CRM 2016 yet, but we have not found any compatibility issues with 2016 so far.
View ArticleSurveys - Need to differentiate between customer types
Good afternoon.Recently created a customer satisfaction survey using CD. Responses are starting come in. One of my questions was the product type they purchase. I need a way to differentiate survey...
View Article"Preview Text" in ClickDimensions Help - comment added by Danielle Schmidt
Is this field only available for newer CRMs? We have 2011, and I don't see the preheader text field available. We tried to include preheader text in the code, but it's not showing properly. Thanks!
View ArticleReceiving point in Spam Assassin for "SYSADMIN" rule but I cannot find an...
I am trying to find out how I can stop receiving points in the spam score when testing an email. The rule i am getting points for is "SYSADMIN" and the rule description says "Supposedly from your IT...
View Article"Importing to multiple lists" in ClickDimensions Help - comment added by...
Hi Chris,The ClickDimensions Import Tool is able to import into multiple Static Marketing Lists with a single import. I recommend opening a support ticket so that our customer team can do a more...
View Article"Embeding Forms as IFrame on Website" in ClickDimensions Help - comment added...
Chad, did you ever get an answer to this question? We are running into the same problem.
View Article"Linking to an email without an email address" in ClickDimensions Help -...
Hi Courtney,Has this feature been implemented?
View Article"Fixing the MIME_HTML_ONLY error" in ClickDimensions Help - comment added by...
I came across Rhys' answer to help MIME_HTML_ONLY error messages, I have the same problem and followed the guidance and I have added a text version and tested the email send again and I get the same...
View Article"email test" in ClickDimensions Help - comment added by Alison Kendrick
Hi there, I just got the same message when trying a Split test. Should I open a ticket on the issue? Thanks! Alison
View Article"Preview Text" in ClickDimensions Help - comment added by Louella Lugo
Hi Danielle, The preheader text field is available for CRM 2011, 2013, and 2015. This feature was rolled out with our 6.7.0 update (July 2015). If you are using any versions prior to 6.7.0, you will...
View Article"email test" in ClickDimensions Help - comment added by Kellany Mathis
Hi Allison,This error happens for two reasons:1. When someone creates an Email Send, and presses "Send" before selecting a template.2. Or if they select a template but do not Save the Email Send before...
View Article"Embeding Forms as IFrame on Website" in ClickDimensions Help - comment added...
No, I have not received a response.
View ArticleDoes the global unsubscribe snippet work if it is dropped into an outlook email?
My users are looking to do email follow ups from campaigns and wanted to know if the global unsubscribe snippet will work if pasted into an outlook email. I'm finding this does not work during testing...
View Article"Does the global unsubscribe snippet work if it is dropped into an outlook...
Hi AlanThe global unsubscribe would not work in Outlook emails because the link you are using is more or less a placeholder link that is dynamically generated into a unique link for each recipient when...
View Article"Sending current URL with form" in ClickDimensions Help - comment added by...
Hi,Did you reach a resolution on this? This is exactly what I am looking for and I am also embedding the form as a widget so would like to know if it worked in the end?
View ArticleHave you a way of allowing our design agency test email templates they've...
Hi, We have a design agency who have created email templates for us and when I import them into Click, the design/layout of the templates is affected it and jumbled up. Obviously we are not happy to...
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