"CRM 2015 Bug causes solution update to fail in upgraded CRM orgs" in...
Thank you Matthew,Since we are getting the error, I suppose we should ask for a manually modified solution for our specific environment.I'll get in touch with Support.Still, it would be good if you...
View Article"Security being bypassed during the transmission of eblasts" in...
Hi Stephen,We had a similar issue a while ago (luckily not with 50.000 contacts, but still...). At the time I asked CD if my suspicion was correct...
View ArticleResolving: Image Manager Issue in the US and EU
****UPDATE: 8 January 2015 4:36pm ET******The Image Manager is available and working. The team is continuing to work to ensure it remains stable. Please note that there may be short intervals of...
View Article"Linking a Posted Survey to a custom entity" in ClickDimensions Help -...
Hi may i ask what if i want to trigger a survey from a task instead of a case? How can i achieve this goal?
View ArticleAutomatically update Web Content Form when Form Field List changes in CRM
It appears that when I make a change to a Form Field of type List in CRM, the revised options are not available in existing Web Content Forms until I manually go into the Design mode for that form and...
View ArticleRendering Click Dimensions in Communigate email client
A staff member had an email sent to her axion-it.net account and the bottom of the email rendered Garbage... Is this an issue you have come across before?
View Article"Rendering Click Dimensions in Communigate email client" in ClickDimensions...
Hi CarolSince we will need to access your email template in order to investigate this behavior, I have created a ticket for you regarding this question, and a representative will reach out to assist...
View ArticleAuto-Responses going to all Users?
Hi, We have used the email send functionality for a number of our marketing campaigns. However, in the latest email send, sent to our customers, auto-responses were sent to a number of internal...
View Article"How do I get my forms to show up on my landing page?" in ClickDimensions...
Hi Allison,Your solution is not working for us neither. Is there any other solution?Thanks.
View ArticleAutofill form/survey fields using ?_clde=
I have created a survey and am going to send the link to the survey in an email. I already know I can use ?_clde=[email here] after the link to the survey to autofill the email address field, is there...
View ArticleEmbedding TypeKit in email
Is it possible through your HTML Email editor to utilize typekit to use custom fonts ?
View ArticleImporting to multiple lists
Hi,Will the clickdimensions import function allow importing to multiple lists in a single go? When ever a set these running, the import gets stuck and does not proceedChris
View Article"Autofill form/survey fields using ?_clde=" in ClickDimensions Help - comment...
Hello MichelleMy apologies if I am unfamiliar with your end goal, but if you are asking for information like the person's name and company, it sounds like you may be better suited by using a form...
View Article"Autofill form/survey fields using ?_clde=" in ClickDimensions Help - comment...
No I'm afraid it is a survey i need to use. There are further questions about rating the service they have received etc.It just seems silly to have to ask the customer to fill in their name and company...
View Article"Auto-Responses going to all Users?" in ClickDimensions Help - comment added...
Hello JackDo you have "from record owner" set to "yes" on the Email Send? If so, that means that the sender information for each individual email in the Email Send will dynamically be set to the name...
View Article"Autofill form/survey fields using ?_clde=" in ClickDimensions Help - comment...
Surveys do not map data, so there is no connection between the fields on the recipient's record and the survey questions. As such, unfortunately there is no easy way to prepopulate data from that...
View Article"Embedding TypeKit in email" in ClickDimensions Help - comment added by...
Hello Matt,You can specify the font you want to use in your HTML and the fonts should work as long as the recipient's browser supports it. The fonts we provide are all web safe fonts and will show in...
View Article"Auto-Responses going to all Users?" in ClickDimensions Help - comment added...
Hi, That may very well be the cause. The only strange thing is we believe individuals were getting auto-responses who do not even have CRM licenses. However, we shall test this out when we send out...
View Article"How do I get my forms to show up on my landing page?" in ClickDimensions...
Mireia's inquiry is being handled via a Support Ticket.
View Article"Autofill form/survey fields using ?_clde=" in ClickDimensions Help - comment...
Unfortunately I am sending the link to the survey from Outlook on this occasion.
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