"Can we customize Click Dimensions forms/fields?" in ClickDimensions Help -...
Hello MalcolmI see that you also opened a support ticket about this and received a response there, so we will continue to assist you on the ticket.
View Article"Possibility to also show the Sent emails in the Activities - Email messages...
Hello NeleUnfortunately, the actual content of the email that you send out is not stored within your CRM, so you will not be able to automatically copy/paste it into your activity record.
View Article"Problem with sending emails" in ClickDimensions Help - comment added by Rhys...
Hello RebecaI see that you also opened a support ticket for this issue and received a response there, so we will continue to assist you on the ticket if you have any further questions.
View Article"Social Profile" in ClickDimensions Help - comment added by Melissa Robinson...
I'm having the same problem. First we get a message saying that it's been queued and to come back in 2 minutes or so. Then we I do repull the profile - they are all blank, no data is ever returned in...
View Article"Events Entities" in ClickDimensions Help - comment added by Rhys Saraceni
Hello LeiYou are free to customize the event and event participation entities in your CRM, just note that when you update to a newer version of ClickDimensions, they will be reset back to their default...
View ArticleManual Update to 6.0
Everything I'm reading about updating to 6.0 says we'll loose some customizations, but nowhere is there a list of those pieces that will be overwritten.I really just need to know if our custom fields...
View Article"How do i filter spiders from my web analytics?" in ClickDimensions Help -...
Hi Israel,Be careful creating a workflow on the Visit record, since it will be triggered each time a Visit record is created (even if the first step of the workflow is to check if it is Googlebot or...
View ArticleAbility to show/hide on Web Page Form
I would like to show/hide fields on the Web Page form based on input in another field. I see there is that capability in surveys and I'm wondering if there are any ways to achieve this on Forms?
View Article"List of surveys that havent received a response" in ClickDimensions Help -...
This question was also submitted as a ticket and will be answered there. Thank you!
View Article"Manual Update to 6.0" in ClickDimensions Help - comment added by Courtney Smith
Hi Mike,Updating ClickDimensions can re-set the names and options of any out-of-the-box CRM picklist fields that you may have customized. If you have added any custom fields to ClickDimensions...
View ArticleNurture programme - exceed licence level
Hi thereWe are licensed to have 5 nurture programmes to run simultaneously.I had a few nurture programmes running, which all have ended by now.I created 3 new ones, of which only 1 I could activate...
View Article"Ability to show/hide on Web Page Form" in ClickDimensions Help - comment...
Hi Mary,I apologize, but it's not currently possible to ask questions in a form based on the response to previous form fields. You could potentially code this on your end in a Form Capture, however....
View Article"Social Profile" in ClickDimensions Help - comment added by Courtney Smith
Hi Melissa,Do you have your LinkedIn connector set up? This will allow you to make more queries and should be able to improve the number of profiles you see getting matched up. Here's more information...
View Article"Nurture programme - exceed licence level" in ClickDimensions Help - comment...
Hi Rean,Sorry for the trouble! You will need to click "Cancel" on each Nurture that you no longer wish to run and if this button isn't pressed, we'll continue to run the program. If you still have...
View Article"Social Profile" in ClickDimensions Help - comment added by Melissa Phillips
Yes - it's set up. We got a message back from tech support saying that it's a problem with LinkedIn changing their API but we were not given a timeframe for when Click Dimensions thinks they will have...
View ArticleUsing the Freestyle Editor From Scratch
I'm looking to get more information and guidance regarding the Freestyle editor. When I add a table to my blank email template I was hoping to have the ability to utilize text wrapping around an image...
View Article"Social Profile" in ClickDimensions Help - comment added by Allison Macedo
Hi Melissa,We are currently testing some changes we have made before putting it into production for everyone. We'll be sure to notify you when those changes are in place. Sorry for the wait!
View Article"Nurture programme - exceed licence level" in ClickDimensions Help - comment...
Hi Courtney - thanks very much for the response.I've unfortunately already deleted to the previous Nurture Programme records (hoping this would reset the counter on the available Nurture Programmes we...
View Article"Using the Freestyle Editor From Scratch" in ClickDimensions Help - comment...
Hi Mark,You would want to put a one cell table inside of your table and put the image in that one cell and type your text and it will wrap around it.The social links in the email editor are for sharing...
View Article"Using the Freestyle Editor From Scratch" in ClickDimensions Help - comment...
Hi Allison, Thank you very much!
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