"CRM 2015 Compatibility for ClickDimensions" in Announcements - comment added...
Do you know how much time have been scheduled for update on January 25th? We usually plan several mails every Friday to be sent on Sunday. Is it possible our mails planned for that day can't be sent?
View Article"SMS Subscribe" in ClickDimensions Help - comment added by Allison Macedo
Hi Michael,Do a "Update Record" step and choose the contact/lead. And change that field accordingly. Let me know if you're trying that and do see it.
View Article"Why is the tracking script in the footer?" in ClickDimensions Help - comment...
Hi Jeffrey,This allows it to track everything that happens above the script. So all the clicks on other links would be above where the script is so that this can happen. Let us know if you have...
View Article"CRM 2015 Compatibility for ClickDimensions" in Announcements - comment added...
The release should not cause any disruption. Our systems are redundant and the release deployment to our cloud application will not cause any system downtime.
View Article"SMS Subscribe" in ClickDimensions Help - comment added by Michael Ewles
Thanks Alison, I've tried that and it asks which record I want to update. When you click the drop-down the primary is of course Text Message. I look in the "Related Entities" and the only one related...
View Article"Why is the tracking script in the footer?" in ClickDimensions Help - comment...
So ClickDimensions tracks clicks on pages? I assumed it was just tracking a pageview - so it wouldn't matter if it was in the header.
View ArticleIs there a way to setup email alerts for emails sends resulting in "error"?
We just recently discovered that for some reason some of our nurture emails were not going out. Unfortunately, the issue had been happening sporadically for over a month with a total of 5000+ emails...
View Article"SMS Subscribe" in ClickDimensions Help - comment added by Michael Ewles
Hmm... I have a feeling it looks like custom code for a workflow is my best bet.
View Article"Why is the tracking script in the footer?" in ClickDimensions Help - comment...
Hi Jeffrey,It doesn't track clicks per page but if there is a click on a document like a PDF that would be tracked as a page view because of the click on the page (there's not tracking script on the...
View Article"Why is the tracking script in the footer?" in ClickDimensions Help - comment...
Great! Thank you for your help!
View Article"Why is the tracking script in the footer?" in ClickDimensions Help - comment...
You're welcome Jeffrey!
View ArticleBest practices for importing event leads without duplicating?
When we attend events, I will do a mass import of the leads with the source campaign as the event. Of course, if we already had that lead in the system, it's not the source campaign for that lead, but...
View Article"Has anyone used Wufoo forms and successfully connected it to...
From the looks of it, it's not likely you can integrate Wufoo forms. I talked to their support, and the biggest issue is that the form field ID and name need to be editable. Wufoo doesn't let you...
View ArticleIs there a way to download an email template?
I have been asked to send my team all the current email templates we are using. I do not want to go through the process of sending myself an email of every version of template we have - Is there a way...
View Article"Is there a way to download an email template?" in ClickDimensions Help -...
Hi Lauren,If both systems are using ClickDimensions, then you can use the Import and Export tool in the ClickDimensions Settings area to easily pull over templates. Otherwise, you can grab the HTML...
View Article"Best practices for importing event leads without duplicating?" in...
Hi Brooke,This guide details a very similar need and should be able to help you:...
View Article"Is there a way to change the column widths on a Web Content form?" in...
I'm having the same issue, but if I can just hide the scroll bar it would solve my problem. Is there a way to simply hide the scroll bar?
View Article"Scroll bar on forms" in ClickDimensions Help - comment added by Lesly
Exactly what I needed too. Thanks!
View Articleemail inks to not work when opened in browser view
We are testing an email and when it was opened using the 'Click here if you are having trouble viewing this message.' link the email opened fully but when the link in the email was click on it opened...
View Article"Service Status Alerts" in Announcements - comment added by Jean-Pascal Mercier
Is there an issue right now? I've sent a campaign 3 hours ago and most emails haven't been delivered/still in outbox.
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