"If we have contact not yet in CRM, can we send an email blast through the CD...
Hello DanaUnfortunately, ClickDimensions can only be accessed within CRM, and emails can only be sent to existing leads, contact, and accounts in your CRM, so you will need to import those records into...
View Article"Are there any issues with sending email blasts with Exchange server side...
Hello DanaClickDimensions emails are sent through us, not through your Exchange server, so that shouldn't be a problem.
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Jean-Pascal,There is no issue - emails are being sent normally. However, there was an unusual spike in the volume over the last two days so it may take a little longer than normal to synchronize the...
View Article"email inks to not work when opened in browser view " in ClickDimensions Help...
Hi Sarah,This is a known issue with "Test" emails (clicking the "Test" button instead of "Send" on the Email Send record) using our EU platform, and we are working to correct it soon. The links should...
View Article"Best practices for importing event leads without duplicating?" in...
Ah thanks! I've never created an entity before, so that'll be a first. But this makes sense, I'll give it a try.
View Article"Service Status Alerts" in Announcements - comment added by Yosué Rodríguez...
Hi Mathew,Is January 2015 release available?
View ArticleRelease Notes Version 6.5.1 [January 26, 2015]
6.5.1 [January 26, 2015]Note: CRM 2011 requires Update Rollup 8 in order to update to version 6.5.1 of ClickDimensions.Note: Not all features are available for CRM 4.0, specifics are below.For...
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Yosue,Yes, our solution is now compatible with CRM 2015. If you already have CRM 2015 with ClickDimensions installed, all you need to do is update the metadata, by going to Settings >...
View Article"Is there a way to change the column widths on a Web Content form?" in...
Hi Lesly,You can addscrolling ="no"to the iFrame code for the form and that should get rid of the scroll bar for you.
View Article"Is there a way to change the column widths on a Web Content form?" in...
Thanks for the response Allison. I did figure it out shortly after posting this, Thanks! --Lesly
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Regarding bug fix 16960 (If you clone a Form that has an HTML Component, the HTML Components are linked across the original and the clone. Changing one will change the other). We experienced this...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Hi Joris,In ones that you cloned previous to this fix, it will still show up in the editor wrong (same as the other one) but the actual page will show it correctly. It would be best to just re-clone so...
View ArticleCRM 2015 Bug causes solution update to fail in upgraded CRM orgs
There is apparently a bug in Microsoft Dynamics CRM 2015 related to custom activity entities, such as the ClickDimensions "Text Message" entity (cdi_txtmessage). Microsoft introduced some new system...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
I am very pleased with the changes ClickDimensions made to contemporary solution packages. We had some challenges with earlier version updates requiring some housekeeping with the solution file...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Hi Todd,Thank you for the feedback you've given us over the last year or so! It helped us to prioritize some of the decisions we made in this release!
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Bug Fix: If you clone a Form that has an HTML Component, the HTML Components are linked across the original and the clone. Changing one will change the other.I want to make sure I am understanding...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Like Donna mentioned, I'm not clear on which way that change went.
View ArticleLimit of Newsletters on Subcription Management Page
Hi community,We seem to have reached our limit on the amount of newsletters (subscriptions) we can have on our subscription management page (over 120 unique newsletters). When a user clicks submit to...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Anyone else having problems with the Preview? The HTML components don't show up anymore!
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
@Donna, @Billy - If you saw this happen with one of your web content records, I would suggest re-cloning it and getting rid of the bad cloned one where this happened. If you cloned one before where...
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