Spam Assassin Report - Rule Name: NO_RELAYS
The results I'm getting back can't be correct:Is Spam: NoSpam Score: 0 PointsRule NameRule Description0NO_RELAYSInformational: message was not relayed via SMTP0MSGID_FROM_MTA_HEADERMessage-Id was...
View ArticleForms aren't linking to Leads
We've created forms like the attached in ClickD's Web Content, but they're not creating Leads in CRM when someone completes them. I get an email notification, but there's no Lead in CRM.What are we...
View Article"Spam Assassin Report - Rule Name: EMAIL_URI_PHISH" in ClickDimensions Help -...
Hi GuysDon't know if my error has anything to do with this but getting a Spam Score:0 ???NO_RELAYS(Rule Name) Informational:message was not relayed via SMTP(Rule Description)MSGID_FROM_MTA_HEADER(Rule...
View Article"Need clarification/best practices using Subscription Lists" in...
I would love the answer to this as well. We have been scouring the internet for some best practices on Subscription Management (lots of options or limited options with segmenting in the background?).
View Article"Can you specify the sender of an Auto Respond Email of a ClickDimensions...
Hi,Having the same issue. The problem with Allison's solution is, it appears that we have created our form using a different editor (a button labeled 'Design' when viewing the form opens a 'Form...
View Article"How do we track visitors from AdWords (PPC) so we can calculate ROI?" in...
As I described above - I don't think the question was truly answered. Please take another look at my post dated April 28, 2015.
View ArticleGoogle vs CRM tracking
I am trying yo figure out why Google and CRM report different tracking numbers. When look at Sessions in Google vs Page Visits in CRM they are always different. Is there a way to see the correlation?...
View ArticleHeat map
Hi,I was wondering in the Heat Map, it says 7.4% clicked on a particular article. Is that 7.4% of the 5000-plus emails sent out? Or is it 7.4% of the 22% group, which actually opened the email?
View Article"Spam Assassin Report - Rule Name: NO_RELAYS" in ClickDimensions Help -...
Hi Leonard,Sorry for the trouble! This is something we're seeing on some platforms and are hoping to include improvements to in our July update. I'm sorry for the trouble!
View Article"Forms aren't linking to Leads" in ClickDimensions Help - comment added by...
Hi Caprice,Sorry for the trouble! I would double-check that you have an Email type form field on your form and that it's mapped to both Leads and Contacts. Please let us know if that doesn't address...
View Article"Can you specify the sender of an Auto Respond Email of a ClickDimensions...
Hi Paul,What you want is "Designer". The "Form Editor" is CRM Customization which changes the layout of the Web Content Entity you're looking at. If you can go into the "Designer", next click on the...
View Article"Had an accidental unsubscribe, now they get no email" in ClickDimensions...
Hi Bryson,You will probably also need to check for an Unsubscribe record and either remove it to let the customer get all your emails, or add associated subscription lists (if you're using subscription...
View Article"Spam Assassin Report - Rule Name: EMAIL_URI_PHISH" in ClickDimensions Help -...
Hi Leonard,This behavior is happening on certain platforms and we're hoping to push an improvement for this soon. I'm sorry for the trouble!
View Article"Google vs CRM tracking" in ClickDimensions Help - comment added by Courtney...
This question was answered in a ticket, but just in case anyone else is curious about this, this is the response:Google Analytics and ClickDimensions Web Tracking calculate statistics a little...
View ArticleHow to shorten the displayed link URL in emails?
Please see attachment for example. Our client would like to enhance their user experience by using a shortened link alias. Their ad agency creates the email templates in HTML, which translate...
View ArticleHow can you specify which email to send in a workflow?
As far as I can tell, the Send ClickDimensions email record does not include a way to reference email addresses other than email1. This limits the ability of one of my customers to automate sends via...
View ArticleCan custom email fields be used for an email send?
Same client has a custom email address that has been in place for years at the account level. They would like to be able to use that email address in email sends and other automated workflows. The...
View Article"How to shorten the displayed link URL in emails?" in ClickDimensions Help -...
Hi Rick,Sorry for the trouble! This is normal for our system; the extra data on the end is to track clicks on your links. Unfortunately this cannot be removed at this time.I apologize again for the...
View Article"Can custom email fields be used for an email send?" in ClickDimensions Help...
Hi Rick,We're only going to pull Email Address 1, 2, and 3 at this time. I'm sorry for the trouble. Please let us know if you have any questions.
View Article"Can you specify the sender of an Auto Respond Email of a ClickDimensions...
Thank you Courtney, that did it!Paul
View Article