"How to add spaces on a form" in ClickDimensions Help - comment added by Rhys...
Hello LarsHTML components are not read only. If you are having trouble adding content, please open a support ticket and a member of the support team will help you sort out any trouble you may be...
View ArticleLinking to Subscription Management Page on Website in Email
In sending out a client newsletter, we received an error that no unsubscribe option was included. However, we linked to our subscription management page URL. We do not want to utilize the global...
View ArticlePre-fill form in a iframe from URL
Hi,according to your bloghttp://blog.clickdimensions.com/2014/06/pre-fill-forms-from-links-or-webpages.htmlyou write:" You should be able to achieve similar results when the form is embedded in another...
View Article"Linking to Subscription Management Page on Website in Email" in...
Hello ChristenaUnfortunately, the Email Send will only recognize the unsubscribe link if you include a global unsubscribe link or link directly to the subscription page.
View ArticleNurture program behaviour
Hi there!I have two questions regarding the nurture programs I am using.1. I have a nurture program that works perfectly fine, I've added one marketing list into it and after a week, I've added another...
View ArticleIs there a way to view each instance for a Contact in which they gained...
Trying to see a Contact's score, point by point's earned. Also, on a cold call I would like to be able to add, say, 10 points to their score if they were receptive.
View Article"getting this error: HTML Template does not contain Unsubscribe link." in...
Rhys, This is a major problem as once we change the editor to freestyle we cannot change back to make additional changes
View Article"Is there a way to view each instance for a Contact in which they gained...
Hello PatrickIf you have audit history enabled for your contact entity, it would show you every time that the person's score had been updated.In regards to manually updating score, our total score...
View Article"getting this error: HTML Template does not contain Unsubscribe link." in...
Hello SteveYour template does not need to be converted to the freestyle editor to add an unsubscribe link; every email editor includes an option for adding an unsubscribe link.
View ArticleSubscription management clicks in a nurture
Just to clarify. Do clicks to access a subscription management page or unsubscribe count as clicks in a nurture program. For example, if I've got a nurture that has a click branch and someone...
View Article"Hidden Picklist Fields " in ClickDimensions Help - comment added by Sat Deol
It is possible, you just have to set the default value (the number value), instead of the label (the actual text/number that appears in the field on the form).
View ArticleHow do you create a button to go into an email template?
I'm trying to add something like a 'Click here' or 'Learn more' button into an email. How do I so this?
View Article"Hidden Picklist Fields " in ClickDimensions Help - comment added by Rhys...
Hello AllSat is correct that you can map a hidden field to a CRM picklist field by setting the default value as the numeric value of the picklist choice rather than its label. The article below...
View Article"Service Status Alerts" in Announcements - comment added by patrick fromont
Hi,is there any issue with the service a the moment ?The reson why I am suspecting is :- when I send, Click dim doen not ask anymore if I am sure I want to send to my recipients- a test email has been...
View Article"Is there a way to setup email alerts for emails sends resulting in "error"?"...
Hello HeidiYou could set up a workflow that runs when the status reason of an email send is updated. In the workflow, check if the status reason equals "error", then if so, send an email to yourself or...
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Patrick,We were just getting ready to post a service announcement for accounts in the EU data center. Yes, there is a resource issue that is causing emails to be sent more slowly than normal and...
View ArticleIn Progress: EU Data Center Performance
The EU data center is currently experiencing a heavy load. As a result, emails are being sent more slowly than normal and links in emails are taking a long time to load when clicked. Our operations...
View Article"Service Status Alerts" in Announcements - comment added by Liam Devlin
I'm also having issues with the Web Content Form Designer.Clicking the "Design" button on a Web Content form does load the form designer successfully, sometimes. However, when it loads, I cannot access...
View ArticleHow does user get notifications
Hello I have built a nurture marketing program, and in it I have included steps to let a sales person / user know when an action has been taken e.g an email has been opened or a link has been clicked...
View ArticleIs it possible to generate an html version of a clickdimensions form?
Our web developers are resistant to all options for supplying them with a CD form, citing security and user experience issues. They've requested a html version of the forms. Is this possible?
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