Hi!
European Motor Distributors are looking to integrate existing website forms into Dynamics CRM via ClickDimensions. This will provide a major productivity increase for them by alleviating the need for imports of CSV files.
However, their website provide has advised the following:
"Our forms are not really forms as such. They are all handled with javascript asynchronously. I am not sure that the click dimensions code will handle this. It may be that we have to change the forms to be true forms which would add time.
The form in the webpage is not a true HTML form, i.e. there is no form tag – it works via AJAX. Can you confirm the click dimensions javascript will handle this or do we need to create an actual form?"
My question for Support is: will ClickDimensions be able to read the AJAX submission if the field id tags and ClickDimensions tracking code is in the page, or will the HTML structure need to be changed by the website partner to include a more traditional HTML Form?
Currently the form structure is more around: <fieldset class="contactForm">, with inputs as <input type="email" class="required email"> and button as <a href="#" class="buttonSmallBlue jsSignUpNewsletter">Sign up now</a> etc.
So - ClickDimensions able to read the above sort of in-page AJAX submission, or will the website partner need to rewrite forms to traditional HTML forms?
Thanks a lot! :-)
Jonathan Rickard
(PS: if required at all, example page is http://www.volkswagen.co.nz/signupnewsletter/ Hopefully I've provided all necessary info above)