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"link does not work" in ClickDimensions Help - comment added by Mick Warner

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Hey, I also experienced a similar issue with a link not working - http://www.softchoice.com/Office365/Guide/Licensing

The link worked in the test email and in the email template. The link the customer received did not work and when I replicated the environment it also did not work for myself.

When I remove the F_cldee portion at the end of the link and put the remainder of the link into a browser it successfully routed to the page.

Can you please advise why the encoded link is causing an error.

 

Here is a version of the link customers recieve (copied from notepad) 
http://elink.clickdimensions.com/c/1/?aId=71832328&requestId=t21014-6502f65a-9083-496f-8728-dd8c6feab2fd&rId=contact-5d35cd67c660de11ab920016353ca370-f4e921dfcf0f413d9034b80005701dad&uId=4&ea=qevtqba%3Dpbz%3Dyraqyrnfr&dUrl=http%3A%2F%2Fwww.softchoice.com%2FOffice365%2FGuide%2FLicensing%3F_cldee%3DZHJpZ2RvbkBsZW5kbGVhc2UuY29t

This is what I removed when the link worked: %2FGuide%2FLicensing%3F_cldee%3DZHJpZ2RvbkBsZW5kbGVhc2UuY29t

Thanks,
Mick

 

 


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