"several new lead records with email address field only" in ClickDimensions...
Hi Stuart,ClickDimensions does not search deactivated leads to match activity to them. However, you can email deactivated leads. So these new ones are being created because they clicked on a link in...
View Article"Automation Help: Sending emails based off Webinar attendance through a...
Hi Christoffer - Sorry about that that post was removed but here is the new one: http://help.clickdimensions.com/how-to-create-a-workflow-based-on-clickdimensions-entities/Thank you for using the forum!
View ArticleIs there a way to upload a folder of images all at once?
Is there a way to upload a folder of images all at once? I have many HTML emails with many folders of images. It will take a long time to go through the image manager and only upload 2 images at a...
View ArticleI see new unsubscribe records but email send stats show 0 unsubscribes
i sent a newsletter. I subsequently noticed the creation of two unsubscribe records. However, when i look in the statistics section of the email send for the newsletter it shows 0 unsubscribes. Why...
View Article"I see new unsubscribe records but email send stats show 0 unsubscribes" in...
also another follow-on question about your statistics reporting function: it is very helpful in showing me % opens, clicks bounces etc. Can it also highlight the most popular links that were clicked on...
View Article"Is there a way to upload a folder of images all at once?" in ClickDimensions...
Hello,I apologize for the trouble, but you can't upload an entire folder at once. If you go into the Image Manager through the Free Style editor instead of the Block Editor, you'll be able to add a lot...
View Article"I see new unsubscribe records but email send stats show 0 unsubscribes" in...
Hello Stuart,Probably what happened is that you're using Subscription Management and the clicks on your email to unsubscribe were from there. We only process Unsubscribe Email Events when someone...
View Article"Managing marketing lists as leads get qualified or disqualified" in...
If I have a active contact on a marketing list and then I deactivate the contact... will that contact still remain on the marketing list?
View ArticleNotify owner on E-mail send
Is there any way to notify the owner of a contact when an email (based on a specific template) is sent to them?
View Article"Notify owner on E-mail send" in ClickDimensions Help - comment added by...
Hello Sam,We don't do this automatically, but you could possibly create a workflow to check on Sent Emails associated with an Email Send with a certain template. Then you could send a CRM email to the...
View Article"Managing marketing lists as leads get qualified or disqualified" in...
Hi Dennis,Yes the contact will still remain on the marketing list. Unless it is a dynamic marketing list and you have a condition that says that the Status = Active.
View Article"What is the maximum number of characters allowed in a Text Area in Surveys...
A week and a half after opening a ticket, I've finally been told by support that the field is too long to be sent by notification email and that this isn't something the developers are going to...
View Articlemigrate or upload html emails through a file system?
I have 130 or so html emails that I would like to just upload. They are all separate HTML files and I manage the content through standard HTML editors. It's very time consuming to copy and paste the...
View Article"Nurture Less Than a Day" in ClickDimensions Help - comment added by Glenn Brien
And minutes and seconds please. Waiting an hour to test 2 emails is too long. Marketo can wait down to seconds resolution.
View Article"migrate or upload html emails through a file system?" in ClickDimensions...
I'm sorry but there is not a way to upload all of them at the same time. You can use the Layout Manager though if you'd like and upload them there rather than copy and paste. you'll still need to pick...
View ArticleEmail issues in updates CRM. What gets overwritten when ClickDimensions is...
We just had our CRM upgraded by MS and when trying to send an email this week we were unable to access much of the build functionality. I could only edit the email in full screen mode as both HTML and...
View Article"Email issues in updates CRM. What gets overwritten when ClickDimensions is...
Hi Chuck,Your landing pages, subscription pages, forms, etc. will not be lost. What can be overwritten are out of the box picklist fields on the lead, contact, account, and marketing list entities as...
View ArticleQuestions Concerning Text Test Sends and Dynamic Code Input
Hello Support, I am new to click dimensions and really need your assistance on some things regarding sending of TEXT version tests, what the proper code snippet is for Dynamic recipient first name and...
View Article"Questions Concerning Text Test Sends and Dynamic Code Input" in...
Hello DanSince we have already begun to discuss your question in your support ticket, so I will continue to assist you through that channel.
View Article"Questions Concerning Text Test Sends and Dynamic Code Input" in...
Sounds good Rhys, I appreciate all the assistance today and everything seems to be working great. One last question, is there a code snippet for Forward To A Friend?? Thanks Dan
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