"Limiting the number of times a specific survey can be submitted" in...
Hello RickUnfortunately, out-of-the-box it is not currently possible to prevent one person from submitting a survey multiple times. However, if you wanted the survey to be unavailable to everybody...
View Article"Unknown submits are not showed in 'sent forms' & auto respons e-mail is not...
Orrin's issue is being addressed via a support ticket. If you are having a similar issue please open a support ticket here. Thank you!!
View ArticlePlugin Development and Event Sequences
I am attempting to write a CRM plugin that will process sending/sent email and I am looking for any documentation that describes the entities and method and event sequences (queries, creates, updates,...
View Article"How do I score lightboxes where users view videos? " in ClickDimensions Help...
Hi Sara,The only way to add points to a Lead or Contact's score when they view something on your website is for the page that the content is on to generate a Page View. You are able to use our...
View Article"Excluding seed lists from send reports" in ClickDimensions Help - comment...
Thank you Eryka, is is possible to try re-sending the link?Think it was missing a URL behind it.
View Article"Excluding seed lists from send reports" in ClickDimensions Help - comment...
Hi AmandaHere is the feature request submission link: http://support.clickdimensions.com/forums/356780-Feature-Requests/entries/new
View ArticleWe are using the tracking script to track a web site but the assigned...
Hello,we recently started tracking the traffic for the domain 'isp-us.wittenstein.mobi'. We do get the tracked traffic into the CRM system but the campaign field is not filled. We added the code as...
View Article"Using the Freestyle Editor From Scratch" in ClickDimensions Help - comment...
This does not work for me. Is there another secret to it I should know?
View Article"Form builder, jump to invalid field on error" in ClickDimensions Help -...
Hello James!It doesn't look possible at this time to set the focus on a required field that is left blank or incorrectly completed. Our product team will log this as a feature request to consider for a...
View Article"Soft Bounces" in ClickDimensions Help - comment added by James Topper
What exactly does a "soft bounce" mean? What has happened at the recipient's end to cause it? Also, is there a way with Advanced Find to get a report of soft bounces by Account? I can get the list by...
View Article"Soft Bounces" in ClickDimensions Help - comment added by Rhys Saraceni
Hello JamesA soft bounce indicates that there was a temporary issue on the recipient's end that prevents the email from being delivered. There are a wide variety of issues that could cause a soft...
View Article"Soft Bounces" in ClickDimensions Help - comment added by James Topper
Rhys: Thanks for the response. But what is the most likely cause of a soft bounce? Is it a spam filter? Is it that the contact is no longer with the company? It would be nice to see a list of soft...
View Article"Soft Bounces" in ClickDimensions Help - comment added by Rhys Saraceni
Hi JamesUnfortunately I do not have a list I can provide currently of the most commonly occurring bounces, but a recipient's filter stopping an email can sometimes result in a soft bounce. Issues such...
View Article"Heat map" in ClickDimensions Help - comment added by Joris Vanderlinden
Hi Courtney,You wrote "Unique Clicks is the number of first-time clicks (this is different than the number of people who clicked)". Where can we see the number of people who clicked? Apart from...
View Article"We are using the tracking script to track a web site but the assigned...
Hi Holger, Additional tracking scripts should be placed before the main tracking script which should be above the closing </body> tag.
View ArticleWhich is better, one large email send or multiple smaller sends?
We send a monthly newsletter to 300,000 + consumers. We do this with Marketing List/Email Send batches based upon the year and month that the consumer (lead) record was created. This equates to about...
View Article"Plugin Development and Event Sequences" in ClickDimensions Help - comment...
Hi Shane,Can you clarify what it is you are wanting to accomplish with your plugin? That will help us to provide a more concise answer.
View Article"We are using the tracking script to track a web site but the assigned...
Hello Louella,thank you very much. Which additional scripts do I need to place before the main tracking script?Thanks.Holger
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