"getting this error: HTML Template does not contain Unsubscribe link." in...
Hi JorisThat is a possibility, but many spam filters will look for links in emails that appear to be hidden from the recipient and are more likely to treat the email as spam if they are present.
View Article"Email with anchors in landing page" in ClickDimensions Help - comment added...
Hi JordanThe following articles shows how you can link to an anchor on another page from you email: http://help.clickdimensions.com/add-an-outside-anchor-link-to-an-email/
View Article"How to handel internal partisipants in webinar" in ClickDimensions Help -...
Hello ErkkiCurrently there is not an alternate method for recording internal event participants vs regular participants for GoToWebinar events. If you leave their lead records in place rather than...
View ArticleFixing the MIME_HTML_ONLY error
When I get the "Your email lacks a plain text version" how do I fix it? Do I have to include the entire email's text after the HTML version? I can't say I remember ever receiving an email like that.
View Article"Fixing the MIME_HTML_ONLY error" in ClickDimensions Help - comment added by...
Hi ThomasThere should be a "text version" frame on the Email Send after the "HTML version" frame. If you click the "A" button in the text version editor, it will auto generate a text version of the...
View Article"Posted Field as a related entity of Posted Form" in ClickDimensions Help -...
Allison, I believe this is what I am trying to do too.I think I understand what you're saying to do, but not quite how to do it. :)You can keep the the same example, but could please provide a little...
View ArticleRESOLVED: CRM Online Connection Issues - North America and other geographies
RESOLVED 10/23/2015 3:35pm ET:Microsoft is now reporting that they have resolved the issue that was causing connection errors for CRM Online customers in North America. Microsoft posted the following...
View ArticleRestriction of Registrants based on type of event
I have a client that is using Events Management with Eventbrite and they would like to restrict who can RSVP based on type of Event. For example, if the event is internal then only contacts associated...
View ArticlePulling Posted Survey Results
I know how to pull the results from a survey and get all the information. However, when I export the information to an excel file, the questions are not in the order that they were asked in the survey....
View ArticleExcluding seed lists from send reports
Hi,Looking at ways to include various seed lists on various email sends, but having them excluded from the send reports ( where seed list deliveries, opens and clicks shouldn't be accounted for). Is...
View Article"Pulling Posted Survey Results" in ClickDimensions Help - comment added by...
Hi MelissaIf you include a question number as part of the question text, you could sort the answers to display in numerical order then export them. Otherwise, unfortunately it is not possible to...
View Article"Restriction of Registrants based on type of event" in ClickDimensions Help -...
Hello TeresaOur Eventbrite connector only pulls data from Eventbrite into CRM; it cannot be used to set any restrictions on who can register for the event. I would recommend reaching out to...
View Article"Excluding seed lists from send reports" in ClickDimensions Help - comment...
Hi Amanda, Unfortunately it is not possible to excluded your seed lists recipients from the Email Sends statistics report. If you would like for this feature to be considered in the future, please...
View Article"EventBrite integration" in ClickDimensions Help - comment added by Eryka Adams
Hello All,To answer the various questions over time:You can view the information brought over using the Eventbrite connector here.At this time, the connector does not sync updated attendance data from...
View Article"Posted Field as a related entity of Posted Form" in ClickDimensions Help -...
Hi FrancisThe workflow Allison suggested runs on the creation of a posted field and uses the brochure that was populated on the parent posted form in the initial workflow to populate another brochure...
View Article"How do you identify which is the "service user"?" in ClickDimensions Help -...
Hi Eugene,An Office 365, CRM Pro User will work fine; no reason not to use one.We recommend that the ClickDimensions Service User be a System Administrator so that, in case the ClickDimensions Security...
View ArticleLimiting the number of times a specific survey can be submitted
Client would like to be able to limit the survey submissions for a particular survey event. In this case, their email recipient is asked to send in a NPS survey about a specific service event. Once...
View Article"Mapping survey to Account/Product" in ClickDimensions Help - comment added...
Hello Selvi,At this time, it is not possible to map a Posted Survey record to an Account or Product. Feature requests can be submitted through the Feature Request Forum here.
View Article"What fields does Profile Update change?" in ClickDimensions Help - comment...
Please note: Valter did open a support ticket with us to address this issue.Anyone else experiencing this issue please let us know by opening a support ticket here, thank you!!!
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