""Service Unavailable" intermittently appears while creating templates and...
Still getting error report when trying to send an email through click dimensions, hope this gets fixed soon as having an impact on customer relations.
View Article""Service Unavailable" intermittently appears while creating templates and...
Kevin,We have not had any disruptions since Friday. Checking your account it looks like the password may have changed for your service user. (The error you're seeing is "An unsecured or incorrectly...
View Article""Service Unavailable" intermittently appears while creating templates and...
Thanks to you and your team for sorting this out so swiftly, much appreciated!
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Thanks for the info Matt. We are planning to upgrade to CRM 2013 in 3 weeks. Will we encounter the same issue if we go to 2013 or will we avoid it as long as we skip rollup 16?
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
If you upgrade to 2013 and skip UR16 for 2011, you won't encounter any problem. Just don't install UR16 prior to upgrading.
View ArticleSubmit blank value for checkbox using programmatic Form Capture
Hi,I am having problems with setting a boolean in CRM to false (No) when a checkbox on my web form is not checked. When the checkbox is checked I am sending the value "checked" which sets the bollean...
View Article> Display in activity menu cannot be changed for text message entity form" in ClickDimensions Help - comment added by Joshi, Rekha">"Correction: Define as an activity Checkbox >> Display in activity menu...
How do I make sure that I get the option to select the checkbox or uncheck it.
View Article"linkedin pictures in profile page" in ClickDimensions Help - comment added...
Hello Team,Is this feature released? I am not see it in our system.
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
I am getting the exact same error as the original post. Is this fixed? Am I missing something?
View Article"linkedin pictures in profile page" in ClickDimensions Help - comment added...
Hi Arkady,Yes, this added option for LinkedIn was released in January. You can find the setup in the Connectors area of ClickDimensions Settings. Here's more information:...
View Article> Display in activity menu cannot be changed for text message entity form" in ClickDimensions Help - comment added by Allison Macedo">"Correction: Define as an activity Checkbox >> Display in activity menu...
Hi Rekha,I'm sorry but it is not possible to remove specific activity types from the activities options.
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
If this form and landing page were created awhile ago, try saving the form and then saving the landing page (within the designers). If this does not solve the issue you can open the form designer and...
View ArticleSocial Follow & button Content type?
hi guys,Will there be a content type for social follow (e.g. horizontal social follow icons where every icon has its own link) in the future?And another important content type: button where you are...
View Article"Social Follow & button Content type?" in ClickDimensions Help - comment...
Hello PatriziaIs your question regarding adding social link functionality in the drag and drop email template editor? If so, that functionality is scheduled to be added in our April release.Are you...
View ArticleHow to trigger actions with forms not created in Click Dimensions?
Hi there,We recently integrated our Drupal website with Dynamics CRM and are using ClickDimensions as our mass email tool. As all of our forms are currently built with Drupal, I'm hoping you can tell...
View Article"Bounce status and deliver status is 1- How come this is possible?" in...
Hi Courtney,Based on your answer above, I then have 2 questions:1. Are you then telling us that CD does not actually track deliveries to email IDs but only to mail servers? That would make it less...
View Article"How to trigger actions with forms not created in Click Dimensions?" in...
Keith:The actions that are defined in our form builder aren't accessible to form submissions that don't go through us. That being said, you can do most of those things with CRM workflows, such as...
View Article"Bounce status and deliver status is 1- How come this is possible?" in...
All email marketing systems work this way: A "deliver" is recorded when an ISP or mail server acknowledges accepting the email message from us. After that, there is no communication back from the mail...
View Article"Bounce status and deliver status is 1- How come this is possible?" in...
Hi Matthew,OK, I understand that this is a limitation of all email marketing solutions, but I will continue to see if there are solutions that address this problem in some other way. Meanwhile, can you...
View Article"Bounce status and deliver status is 1- How come this is possible?" in...
Clicks are probably the best way to measure engagement with your email. If your emails contain a strong call-to-action and a link for the recipients to click, and you are tracking the pages you drive...
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