"Nurture Campaign Timing" in ClickDimensions Help - comment added by Kellany...
Hi Gala, Our new Campaign Automations allow you to send out an email at an exact date and time. You would just add in a Date Timer right before a Send Email Action.
View Article"Form Responses Not Showing up for Created Forms" in ClickDimensions Help -...
Hi Alexandra, For directions on inserting the tracking script onto your web pages, see here: http://help.clickdimensions.com/web-tracking-1/
View Article"What are profiles for??" in ClickDimensions Help - comment added by Kellany...
Hi Carol and William,If you are still seeing these error messages, I would suggest that you open a Support Ticket at support.clickdimensions.com so that we can further troubleshoot.
View Article"Exclude googlebot trafic from Clickdimension" in ClickDimensions Help -...
Hi Costin, There should not be a limit of Visits per year in ClickDimensions based on your contract. If you are still experiencing issues with this, I would recommend that you reach out to your...
View Article"Linking to an email without an email address" in ClickDimensions Help -...
Hi Rob! This feature has not been implemented as of now. I have added you to the Feature Request for this. If you would like to be notified when we implement this feature, you can sign up here for...
View Article"How to send one-off tracked email to a lead" in ClickDimensions Help -...
Hi Evan, If you are still experiencing issues with the Email Events populating correctly in CRM, please open a Support Ticket at support.clickdimensions.com so that we can troubleshoot your specific...
View Article"Contact requests after unsubscribed?" in ClickDimensions Help - comment...
Hi Fleurya,There is no way to bypass an Unsubscribe record within ClickDimensions. Each time you send an email, ClickDimensions checks to see if a lead/contact has an Unsubscribe record before mailing...
View Article"Blank Email Template for Quick Send - Text Only Version Needed?" in...
Hi Eric,You cannot edit the text version of your email in a Quick Send. The text version of the email will include whatever you specified in the text version of the template. Having a text version does...
View Article"Deactivating Marketing Lists " in ClickDimensions Help - comment added by...
Hi Whitney,Deactivating a marketing list has no effect on the records included in it, they will remain active. A marketing list is just a particular grouping of lead/contact records, so deactivating a...
View Article"How to embed a form/form fields without the CD design" in ClickDimensions...
HelloIf you embed a form as a widget rather than an iframe, it can inherit applicable CSS from the parent page. Otherwise, in the menu at the top of the form editor, there is a button labeled "Code...
View Article"Post a PDF form to Click Dimensions" in ClickDimensions Help - comment added...
Hi Michelle,You will either need to use a ClickDimensions form or an HTML form along with a Form Capture to relay this data into CRM via ClickDimensions. You can view detailed instructions on how to...
View Article" Can we see a true copy of the content of the email that was sent out?" in...
Hi Lindi,I am going to open a support ticket for this question. Anyone with a similar request, please open a ticket as well.
View Article"Animated GIF" in ClickDimensions Help - comment added by Suzannah Howell
Hi Kassam,The file size is now 500KB. If you would still like to increase the limit, I've gone ahead and created a feature request for you in the Feature Request Forum, which you can view here:...
View Article"Animated GIF" in ClickDimensions Help - comment added by Kassam Khakoo
Thanks for the update Suzannah, 500KB is definitely an improvement but still limits how long or detailed of a GIF we can embed in our emails. Thanks for creating the feature request, much appreciated!
View Article"Freemarker question..." in ClickDimensions Help - comment added by Kellany...
Hi John and Jeff!You will only be able to use Freemarker with entities that have an N:1 relationship. You cannot use Freemarker with entities that have 1:N relationships. The lists in that subdivision...
View Article"Can I use information from the "From User" in a template" in ClickDimensions...
Hi Shane,You will only be able to use Freemarker with entities that have an N:1 relationship. You cannot use Freemarker with entities that have 1:N relationships. For that reason, it is not possible...
View Article"Can I use information from the "From User" in a template" in ClickDimensions...
This Forum Post was answered here: http://support.clickdimensions.com/entries/98830797
View Article"I have been trying to create a javascript code to autofill the fields in the...
Hi Lourdes, These blog posts will show you how to pre-fill Forms using URL parameters and JavaScript:...
View Article"Need clarification/best practices using Subscription Lists" in...
Hi Ben, Axel, and Peter! Currently, each Marketing List can only be associated with one Subscription List. We apologize for any inconvenience. If you feel like there should be changes to this...
View Article"Should we use Score or Total Score?" in ClickDimensions Help - comment added...
Hi Chris, The Score field is an old field that we used to use. We now use the Total Score field. The Score field still exists because we are unable to remove fields from a managed solution in CRM.
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