"Migrating from USA to AUS Data Centre" in ClickDimensions Help - comment...
Hi Mel,Wondering if you went ahead with the migration and if you found any improvements?Thanks, Will.
View Article"Migrating from USA to AUS Data Centre" in ClickDimensions Help - comment...
Hey Will,No we decided not to for a few reasons: we were told: "Technically you may experience very minuscule increases in speed just due to the fact that the server would be in closer physical...
View ArticleLine Height Adjustments
Using the Drag and Drop editor, I'm having issues with the line height. I can make the text as large as 72 but the line height never seems to change, even though I've adjusted it in the Header styles...
View Article"Line Height Adjustments" in ClickDimensions Help - comment added by Marissa...
Hello Karyn,I have created a Support Ticket (here: http://support.clickdimensions.com/anonymous_requests/new) for your line height adjustments inquiry so we may further investigate your template. We...
View ArticleDate field on form
Is the format of a date field customizable or is it always in US format?
View Article"Where can I download the latest solution for CRM 2013?" in ClickDimensions...
Hello, Where can I download the latest solution for CRM 2016? I deployed new CRM2016 and want to deploy CD, before we had s server with crm2011, but we do not discuss about migration, we do not need it
View ArticleMarketing List import is only adding 9 of 16 addresses
I have followed the instructions and am using the ClickDimensions import template to import a marketing list. There are 16 email addresses on the original list. when I receive the Import confirmation...
View ArticleIs there a way to create a workflow to automatically send a text?
One example of this would be if someone fills out an online form about a mobile app with their mobile phone number and an autoresponder would be able to automatically send an SMS text message to the...
View ArticleWhere do I enter our company's physical address info to include in an email?
According to ClickDimensions Marketing Automation Terms of Service Item 3.l. we have to include our valid physical address on any email that we send. Where do I enter this information?
View Article"Programmatic Form Capture :: Account key and Domain are not valid" in...
Kevin did you ever have luck with this? Looking to implement something similar and I'm having no luck with CD's documentation or support. Would you mind sharing some tips or even your code if you got...
View ArticleFowarded message - global unsubscribe link issue
I just noticed that when someone forwards an email that contains the global unsubscribe link (which is required when sending to over 500 people), that the person who receives that forwarded email can...
View Article"Is there a way to change the column widths on a Web Content form?" in...
I'm having a similar problem and I did the no scrolling in HTML but now I'm having another problem with the form expanding when I scroll vertically. Any thoughts?http://pfsbrands.com/partner/(see...
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"Where do I enter our company's physical address info to include in an...
Hi Rachel,It looks like this question has been addressed in a support ticket. For anyone else who is interested, we recommend that you use a footer in the body of your email.
View Article"Marketing List import is only adding 9 of 16 addresses" in ClickDimensions...
This issue is being addressed through a support ticket. For anyone else experiencing similar behavior, please open a support ticket here: http://support.clickdimensions.com/anonymous_requests/new
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"CRM Report showing both open and click counts" in ClickDimensions Help -...
Hi Chris,You can either navigate to the Sent Emails related records menu for your Email Send or you will want to create an Advanced Find for Sent Emails:Subject > Equals > [Email Subject]Email...
View Article"Fowarded message - global unsubscribe link issue" in ClickDimensions Help -...
Hello Kathleen,Unfortunately, we do not have control over ClickDimensions Emails when they are forwarded, so the behavior you are seeing is normal. When the recipient forwards the email, their specific...
View Article"Is there a way to create a workflow to automatically send a text?" in...
Hello Lesley,To have an automatic SMS Text Message sent out based on a Form submission, you can create a CRM Workflow that will run on the creation of Posted Fields. It will check to see if the value...
View Article"Where can I download the latest solution for CRM 2013?" in ClickDimensions...
Yuriy's inquiry is being handled via a Support Ticket. If anyone else has the same request, please submit a ticket.
View Article"Date field on form" in ClickDimensions Help - comment added by Marissa Clontz
Hello Martin,Which Date field are you referring to, as in what is the format of the Date field? Are you referring to the one on a CRM Contact/Lead/Account Form or a ClickDimensions Form?
View Article"Date field on form" in ClickDimensions Help - comment added by Martijn...
I'm referring to a date field you punt on a form. Now it's in the format MM/dd/yyyy. My question is regarding two aspects:For the person filling out the form it would be nice if they can fill it out in...
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