"Converting lead scores based on topic" in ClickDimensions Help - comment...
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View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
Hi Dennis! We apologize for the trouble! I would suggest that you open a new support ticket so that we can figure out what is going on here. You can open that support ticket here:...
View ArticleClickDimensions Training Updates
ClickDimensions will begin hosting bi-weekly live training webinars on Campaign Automations beginning on April 28th. Since Campaign Automations can incorporate other ClickDimensions features, such as...
View Article"Viewing and collecting files uploaded through a Form" in ClickDimensions...
Hello everyone,This issue has been fixed as part of the solution update portion of our April version update. Once you have updated to the current version of the solution, the Posted Fields generated...
View ArticleWhere do I find the web tracking script please?
i want to share with my IT team the web tracking script - where do I find that in ClickDimensions please? Thank you.
View ArticleHow to work with multiple entities with overall unsubscribes using the same...
In our system we have a unique use case where multiple entities are using the system. We need to have an "unsubscribe from all" only for their business unit, not the entire CRM system. So for example,...
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
SOLUTION! (read below)Hi everyone, after some time speaking with Click Dimensions support and screen sharing, we weren't able to come up with a solution together.BUT after doing more testing on my own,...
View Article"LinkedIn Field on Contact record" in ClickDimensions Help - comment added by...
Hi,Is the LinkedIn field on contact records still in use?And if it's being filled in based on the email address, how does that work? Does ClickDimensions constantly check all contact records in our CRM...
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
Has any progress been made on this as it's been mentioned previously I'd like to avoid a less than ideal customer journey because we can't pre-populate the preferences of 80k + users. Again agree with...
View ArticleCreating a view of email sends with or without campaign automation
Hi,I'd like to be able to see a list of email sends that does not include those sent through campaign automation.Currently I am using the filters:Campaign Automation: Does not contain dataNurture...
View Article"Where do I find the web tracking script please?" in ClickDimensions Help -...
Hello AnnaThe tracking script can be found in your CRM environment at Settings > ClickDimensions Settings > Tracking Script.
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
Hello SimonThis functionality has not been changed; a person will need to submit a subscription page once for preferences to prepopulate on future visits to the page.
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
Hello AllThank you for sharing your process, Dennis! I would like to elaborate a bit and say that the publish button on the web content record is only necessary if you change content on the web content...
View ArticleHow can I filter Outlook.com Email Addresses
Is there a way to filter out outlook.com email addresses for web forms? Right now it is possible to filter out hotmail, gmail, yahoo and aol, but is there a way to expand this capability to other email...
View Article"LinkedIn Field on Contact record" in ClickDimensions Help - comment added by...
Hello Jacob,Yes, the Contact's LinkedIn field is still in use. If the Contact has used the same email address on their Contact record and also for a certain Social Media site like LinkedIn, that...
View Article"How can I filter Outlook.com Email Addresses" in ClickDimensions Help -...
Hello Mike,Other email extensions like Outlook.com cannot be added as Free Email Address Filters on our Form at this time. There is a current Feature Request for Outlook.com to be added to our Filters....
View Article"LinkedIn Field on Contact record" in ClickDimensions Help - comment added by...
Hello Marissa,Thank you very much for the explanation! Just to be sure about when/how often the information is pulled into CRM: Does it only happen when a CRM user opens a Contact's Profile page in...
View Articleusing form capture
I'm trying to use form-capture (CRM-2106 online)We have an existing form online. And I would like the visitors whom submit this form to become contacts in CRMThe html of the form is tracked by...
View Article"using form capture" in ClickDimensions Help - comment added by Marissa Clontz
Hello Evert,I have created a Support Ticket (here: support.clickdimensions.com) for your Form Capture Inquiry, for us to better troubleshoot your specific issue. That will allow us to retrieve the...
View Article"LinkedIn Field on Contact record" in ClickDimensions Help - comment added by...
The LinkedIn field on the Contact record will only fill if the LinkedIn connection has been made. We make the social network connections when a Contact is first created. The Contact's social network...
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