"Can I make a survey inacessible without deleting the survey entirely?" in...
Has there been any changes to this fix? I wish to 'unpublish' a survey as well. Thanks, Alana
View Article"Can I make a survey inacessible without deleting the survey entirely?" in...
Hi Alana- I'm sorry, but there has not been a chance for this. I have added your vote to the feature request to add this capability though!
View Article"LinkedIn Field on Contact record" in ClickDimensions Help - comment added by...
Hi Sue,There are a couple of ways that can be filled in. One of those happens automatically and the search is based off of the email address only. The other way is through the LinkedIn Connector which...
View Article"Form" in ClickDimensions Help - comment added by Allison Macedo
Hi Stephanie,ClickDimensions will not change the owners of the records. We will match the people to the existing contacts based on the email address that they enter in the form. Make sure that the...
View Article"Email from Custom Entities" in ClickDimensions Help - comment added by...
Hi Rae,You can only send emails to leads, contacts, and accounts. If this custom entity is related to one of these entities you can pull information from that entity dynamically and put it in the...
View Article"Pre-populating survey fields" in ClickDimensions Help - comment added by...
Hi Michelle,The email will automatically populate without doing anything extra if you link straight from the email to the survey. It is not possible to auto populate anything else in surveys because...
View Article"Pre-populating survey fields" in ClickDimensions Help - comment added by...
Hi Allison,Thanks for the quick reply. Unfortunately I wasn't sending the link to the survey in an email from CRM on this occasion but I have actually managed to get the email address field to auto...
View Article"Pre-populating survey fields" in ClickDimensions Help - comment added by...
Hi Michelle,Great! Thanks for sharing!
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
In testing emails created with the updated drag and drop editor - they pass responsive design tests on all devices except Andriod Phones (using both Litmus.com testing and live testing to different...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Hi Melissa,It seems unfortunately that the Gmail app does not currently support responsive emails, however other built in mail applications (like the Samsung mail app on Galaxy phones) do. We've been...
View Article"Sample Code for API IService?" in ClickDimensions Help - comment added by...
I'd also like more information on how to use the calls here: https://api.clickdimensions.com/service.svc/help - direct URI use results in a "Missing Authorization header" message so there is obviously...
View Article"Nurture campaign reporting" in ClickDimensions Help - comment added by Joe...
Allison,How do I lookup the Nurture via the Email Send entity to create charts and views and crate a dashboard? That would be greatly beneficial as we are wanting all of our results in one convenient...
View Article"Sample Code for API IService?" in ClickDimensions Help - comment added by...
Most of the API methods exposed there are meant to be interacted with from our plugins in CRM in order to keep our cloud application in sync with new configuration records in CRM (for example, when you...
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"Nurture campaign reporting" in ClickDimensions Help - comment added by...
Hi Joe, There is a field on the Email Send record that links to the nurture it is associated to if it is associated to one. So you can make views on Email Events for example where the connected Email...
View ArticleEmail template specifications
Hi ClickDimensions,A third party will be developing some email templates for us, and they would like to know whether these have to be setup in a specific manner. I.e. tags that have to be used?Thank...
View Article"Email template specifications" in ClickDimensions Help - comment added by...
Hi Raymond,We have a lot of 'best practice' articles on this topic, but in general, after using the starter HTML tags, I'd recommend seeing these suggestions for designing emails for Outlook:...
View Article"Email template specifications" in ClickDimensions Help - comment added by...
Raymond: You can also find some sample template HTML here: http://help.clickdimensions.com/clickdimensions-email-templates/These are a good starting point for outside design firms, since the HTML that...
View Articlesend an e-mail without a marketing list
Is it possible to execute an e-mail send without having to create a marketing list first?
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