"send an e-mail without a marketing list" in ClickDimensions Help - comment...
Hi Amy,We also have a ticket open for you for this question. Here's the answer from that case:"Absolutely! You can open a Lead or Contact record and click "Send Email" on the top or you can add...
View ArticleDNS issues for some ISPs in North America
ClickDimensions is posting this notice as an informational service for its customers.The ClickDimensions service is operating normally with no disruptions. However, news sources are reporting that some...
View ArticleTracking Documents
Is there any way to track a document. Also, if you can, can you track where the viewer goes within a document? We are asking this question in reference to Tinderbox's capabilities.
View ArticleHow can an automatic e-mail be sent with all form information?
I followed the directions found on this link, but the email is not getting sent out/received by the recipients. Attached is the process...
View ArticleHow to add spaces on a form
Could someone assist me. I want to add spaces on a form I'm building. I'm assuming I need to add in the code editor.please advise.Letisia CastlebergGreat Lakes Higher Education
View ArticleTracking documents in emails
Can you track documents in emails? Also if you can, is there any way you can detect what parts of the document they have viewed?
View Article"How to add spaces on a form" in ClickDimensions Help - comment added by Rhys...
Hello LetisiaYou can add a set amount of space between fields on your form by adding an HTML component between the fields and not placing any content into it. Otherwise if you would like to adjust the...
View Article"How to add spaces on a form" in ClickDimensions Help - comment added by...
Thanks Rhys,I was able to create HTML component so all is good. Thanks
View Article"Tracking documents in emails" in ClickDimensions Help - comment added by...
Hi Sean,You can track clicks to those documents just like any other click on a ClickDimensions emails. They will show up in Email Events, over all click counts, and on the Click Heat Map. It is not...
View Article"Tracking Documents" in ClickDimensions Help - comment added by Courtney Smith
It looks like this case was duplicated. We've answered this question here: http://support.clickdimensions.com/entries/53016674-Tracking-documents-in-emailsThank you!
View Article"How to add spaces on a form" in ClickDimensions Help - comment added by Rhys...
Glad to help, Letisia!Have a great day!
View Article"How can an automatic e-mail be sent with all form information?" in...
Hi Faith,It looks like you have the Scope set to "User". I would set this to "Organization" so that this can run on records owned by anyone. Everything else looks good! Please let me know if you have...
View Article"How can an automatic e-mail be sent with all form information?" in...
Thanks! How can the scope be changed to Organization?
View Article"AzureSend Migrations" in Announcements - comment added by Martha Noe
My email for the upgrade said we would be upgraded Aug 15th. I don't see the AzureSend Email CNAME under DNS Settings at this time.. So I am assuming it is happening tonight. I won't be able to...
View Article"AzureSend Migrations" in Announcements - comment added by Matthew Wittemann
That's correct, Martha. The update will be done later today, so if you don't have time to enter your new CNAME, the links will show the azuresend.com address, but will still function correctly.
View Article"How can an automatic e-mail be sent with all form information?" in...
Hi FaithThere is a Scope field near the top of the workflow that is a drop down list containing the different scope options. You can change the scope to Organization by clicking on the field and...
View Article"How can an automatic e-mail be sent with all form information?" in...
Thanks, got it! However... the test email didn't come through. Attached is my current setup.
View Article"How can an automatic e-mail be sent with all form information?" in...
Sorry, had to activate it :)
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How to create custom dashboards for Nurture campaigns
According to this blog post http://blog.clickdimensions.com/2013/12/creating-a-custom-dashboard-using-clickdimensions-data.html you are able to create custom nurture campaign dashboards by subbing in...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Hi Matt, We're running (CRM 2011) 13 for web and 16 for Outlook, will upgrading to the July release cause us problems, or is that the current release you mention that has the workarounds in?
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