Email Send Font Changes
Every time I send an email the font is not the one that I have saved. I am very confident I am properly saving the email template. Also when I receive the email the spacing is completely off.
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
The problem that UR16 caused was during the solution import, so the Update Rollup version on the Outlook client is not related. If you have UR13 on your CRM server, then you should not have a problem....
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Is there any plan to make the web forms responsive like the Drag & Drop email editor now is? For example, we want to publish a responsive enquiry form on our website that will render correctly on a...
View ArticleChange of CRM URL
Hi There,We are migrating a customer from CRM 2011 to CRM 2013. As part of this, we are moving them to another server and associated CRM domain. What items will we need to change and adjust and what...
View Article"AzureSend Migrations" in Announcements - comment added by Michel Ehrlich
Is adding a new CNAME to my domain the ONLY thing I need to do, or do I also need to change something in the settings within my Dynamics CRM instance?
View Article"Unsubscribe" in ClickDimensions Help - comment added by Ken
Further to Todd's query, does deactivating an unsubscribe record have the same effect on future bulk mailings as deleting it? Ken MackenzieBritish Metals Recycling Association
View Article"One column form appears as a three column when embedded on site" in...
That worked for me too. The scrolling attribute is not supported in HTML5, but I'm not sure what that means in terms of browser issues. I would think that most will be backwards compatible at least...
View Article"Email Send Font Changes" in ClickDimensions Help - comment added by Allison...
Hi Sean,I'm sorry for the troubles! Can you open a support ticket and include the link to your full screen editor so we can take a look please? Please watch this short video which shows which URL we...
View Article"Possibility to also show the Sent emails in the Activities - Email messages...
This is also something that we need to be able to do, as our sales team is measured on the activities and we want the email to count as this. Can either of you help us figure out how to do this workflow?
View Article"Unsubscribe" in ClickDimensions Help - comment added by Matthew Wittemann
Deactivating the unsubscribe record will not work. It would have to be deleted.
View Article"Change of CRM URL" in ClickDimensions Help - comment added by Matthew Wittemann
Alastair,Our support team would just need to know the new URL for connecting to CRM, and the org name if changed. When you've done the upgrade of CRM, let our team know these details via a support...
View Article"AzureSend Migrations" in Announcements - comment added by Matthew Wittemann
You would add a new CNAME with your DNS provider. Then, after your account is migrated, you can add that CNAME in the DNS Settings in CRM by going to Settings > ClickDimensions Settings and clicking...
View Article"One column form appears as a three column when embedded on site" in...
I should mention I used both solutions successfully. Thank-you Allison and Rhys. :)
View Article"Can you expand upon the Options in the Drag and Drop Editor?" in...
Regarding the social icons (as described above leading to our social pages) - I can't find a way to place a bank of several small icons next to each other in a block. Each image block only allows one...
View Article"Unsubscribe" in ClickDimensions Help - comment added by Ken
Thanks Matthew. It's good to know where we stand when our members have finger trouble and unsubscribe in error.
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Hi Jon,This is something we are trying to move towards but do not have a date for at this point. You can vote on that feature here as well:...
View ArticleEventBrite integration
I have not setup the EventBrite, and registered my first event. The event is diplayed as expected, but i don't understand what way the systems sync. If i make a change in eventbrite, will it sync to...
View Article"After creating IP filter for web tracking, how long does it take for it to...
This question was also submitted as a support ticket and was answered there, but in case anyone else was wondering, it can take about an hour for the filter record to take effect.
View Article"EventBrite integration" in ClickDimensions Help - comment added by Allison...
Hi Thomas,If you make a change in Eventbrite it will show those changes in CRM. However, it does not work the other way around. It is a one way street in terms of information flow. Thanks for using the...
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