"Nurture Campaign question" in ClickDimensions Help - comment added by...
Hi Gala,If you add steps it only effects people who have not reached the step before. So in your specific example no one already in the nurture would get the email you add as a new first step - only...
View Article"tracking email forwards" in ClickDimensions Help - comment added by Michele...
Don't see a specific request for this feature in the list of feature requests, but my client is looking for this as well.
View Article"How do I set up a marketing list for a nuture campaign without using...
Has this been fixed? Can I used Advanced Find on a marketing list now?
View Article"How do I set up a marketing list for a nuture campaign without using...
Hi Gala,It does appear that this has been resolved by Microsoft. We haven't had official word from them but it does seem to work now. I can't guarantee it, but you can definitely try!
View Article"compatable with salesforce.com" in ClickDimensions Help - comment added by...
Hi Christian, Thanks for your question! Unfortunately, ClickDimensions works only with Microsoft CRM.
View ArticlePosted Form Report
When running the Posted Form Report (Marketing - Posted Form - Clicking on Any posted form - Run Report) it brings over all the form fields. Is there a way to show on that report the lead/contact owner...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
We too are seeing the message "Queued for search. Please retry your query within about 2 minutes. Prefer not to re-submit queries? Try using our webhook option, documented at:...
View Article"Edits to landing page" in ClickDimensions Help - comment added by Rhys Saraceni
This question was previously answered in a ticket, but in case anyone else is wondering the same thing, the answer is:That's correct; you can share the landing page by providing somebody else with the...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
Hi Joe,The social integration is based off of it finding a match on the Email Address field. The profiles also must be public or we won't be able to pull them in. We are working on improvements to this...
View Article"Posted Form Report" in ClickDimensions Help - comment added by Allison Macedo
Hi Chad,It is not possible to add to the form report that we provided. I have added this as a feature request though and will notify you on this forum if/when it is added. Thank you for your suggestion!
View Article"Error Message in Landing Page Designer" in ClickDimensions Help - comment...
Hi Srikanth,If you are still experiencing this problem please create a support ticket at http://support.clickdimensions.com so our team can help you. Thank you!
View Article"Issue with Form Editor using Google Chrome" in ClickDimensions Help -...
Was this issue resolved? Did we find a solution for Chrome?
View ArticleContact not receiving email
I have emailed a newsletter to Customers. At least one (discovered by chance) didn't receive the email even though they are in the marketign list for customers. (Though when you look at the contact...
View Article"Issue with Form Editor using Google Chrome" in ClickDimensions Help -...
Hi Jose,We are working on the fix for it. Here is the announcement thread where we will give updates: http://support.clickdimensions.com/entries/55653900-Chrome-Browser-Compatibility. Sorry for any...
View Article"Contact not receiving email" in ClickDimensions Help - comment added by...
Hi Nick,The soft bounce means he did not receive the email for some reason that may not be a permanent problem. You can open the Soft Bounce record to see the message of what we got back.
View Article"Contact not receiving email" in ClickDimensions Help - comment added by Nick...
Hi Allison - this is the message we got back Status = 4.4.2 (bad connection) | Diag = - 2 attempst were made on that occasion (the Aug newsletter) and it was never received. In September it was never...
View Article"Contact not receiving email" in ClickDimensions Help - comment added by Nick...
More concerning is why he appears in the marketing list but not in the contact view of marketing lists and that an email delivery wasn't attempted in September seeing as he is listed as in the Customer...
View Article"Contact not receiving email" in ClickDimensions Help - comment added by...
Hi Nick,Can you create a support ticket for this please? We'll be able to help you better that way since this is about a specific person. We don't want his data on this more public page. Here's where...
View Article"Contact not receiving email" in ClickDimensions Help - comment added by Nick...
Hi Allison - will do, thanks
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