"Can I Import historic Sent Emails from another system?" in ClickDimensions...
Hi Daniel,You can export the records with CRM's export feature and import them using the CRM import feature, if the point is just to get that record into CRM and you don't mind it not being associated...
View ArticleDoes an email campaign sent via an inbox cast give you a report on click on...
What analytic are provided when an email campaign is sent via an inboxcast?I'm particularly interested in heatmap report, and 'email click reports'.I've found the options for such analytics for emails...
View Article"Does an email campaign sent via an inbox cast give you a report on click on...
Hi Dipal,InboxCast provides all the same statistics offered with a regular email send. The InboxCast process actually just transfers a draft of an email you made in another platform to an Email Send in...
View Article"Why don't I get the option to click "Next" once I've edited a block of...
She's using IE 11 and Windows 8 - same as me.
View Article"Why don't I get the option to click "Next" once I've edited a block of...
Hi Sue,Take a look and make sure these settings are set correctly on IE: http://help.clickdimensions.com/internet-explorer-settings/. Also try toggling Compatibility Mode if changing these settings and...
View ArticleGet entity from lookup field in connected entity
HiI've got a problem getting data from an entity, which is referred through a lookup field. I've made a connection from my newsletter to a news entity. On that news entity I have a lookup field that is...
View Article"Server Error In '/' Application" in ClickDimensions Help - comment added by...
I get the same message when opening the Email Template Editor
View Articleif statement based on entity value from connection
If I in my use this peice of code :<!-- Artikel START --><#list Recipient.pre_nyhedsmailselement as news><#if news.pre_indholdstype == "Artikel" &&...
View ArticleCRM 2015 Compatibility for ClickDimensions
Microsoft has released CRM 2015 for CRM Online. The ClickDimensions solution for CRM 2013 is fully compatible with CRM 2015. We are finalizing our testing and planning and have not yet determined if we...
View Article"Server Error In '/' Application" in ClickDimensions Help - comment added by...
These issues have been solved in tickets, but for anyone else who is experiencing this. It can be for several reasons. One main one is not allowing our IP Addresses through your firewall. Here's an...
View Article"Get entity from lookup field in connected entity" in ClickDimensions Help -...
Hi Rasmus,I think what you are describing is too far of a reach. You'd need to put the data you are trying to get on the News entity that is directly attached to the Email Send somehow. You've...
View Article"programmic form capture problem - no response from server" in...
In case anyone want to know - problem solved.A very important detail.. if the 'redirect on error/success' calls the same server, as the script/form runs from, you might not have access to the...
View ArticleFreestyle Editor: Images appearing large
Hi community,When working with the Freestyle editor and previewing my email template it looks as expected. When I send out a test1 of my images is appearing large for some reason.I pasted in the text...
View Article"How to personalize the subject line of an email" in ClickDimensions Help -...
Alison, are you sure this is right? Putting this in the subject line?${Recipient.lead.companyname[0]!""}
View Article"Freestyle Editor: Images appearing large" in ClickDimensions Help - comment...
Hi Verdine,We have seen this happen rarely but sometimes when using Chrome or Firefox to resize the image in the editor. Try opening the editor in Internet Explorer and resizing the image there and...
View Article"How to personalize the subject line of an email" in ClickDimensions Help -...
Hi Vasileios,Yes, I'm sure that is right.I just tested our connection to your account and it failed. Most likely because the username or password to your ClickDimensions user changed. Maybe you tried...
View ArticleLead Scoring Workflow Issues
The organization would like to start scoring explicit data - i.e. Title, Vertical, Purchase Timeline, Budget etc.. The out of the box scoring does not allow for this customization, as such I have...
View Article"Lead Scoring Workflow Issues" in ClickDimensions Help - comment added by...
Hi Sean,The score cannot be changed via the workflow in this way. You could create a custom field and update that with your custom scores. If you want to combine that score with the scored points from...
View Article"Freestyle Editor: Images appearing large" in ClickDimensions Help - comment...
Hi Allison, the template was created using IE10. We also tested in IE11 and the same occurs. We had to end up removing the (important) picture from our newsletter as a workaround. Hoping this doesn't...
View Article"Get entity from lookup field in connected entity" in ClickDimensions Help -...
Hmm. That's unfortunate, since that makes it a lot more complex to create dynamic content.
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