"Errors on social profile of contacts." in ClickDimensions Help - comment...
hi guys, this is still not working. I get the same error message: Queued for search. Please retry your query within about 2 minutes. Prefer not to re-submit queries? Try using our webhook option,...
View Article"What are profiles for??" in ClickDimensions Help - comment added by William...
I get the same error message: Queued for search. Please retry your query within about 2 minutes. Prefer not to re-submit queries? Try using our webhook option, documented at:...
View ArticleHow do I export a list of contacts who have HARD bounced from a specific...
Hi, I sent 2 emails yesterday and I want to export a list of contacts (and associated account if possible) who have hard bounced so that we can call them to update their details. How do I do this? I...
View Article"Release Notes for December 18, 2014 Cloud Update" in Announcements - comment...
We are experiencing an error when attempting to upload files using the new freestyle editor in an Inbox Cast email and have logged a ticket with your support team. Hopefully this can be resolved...
View Article"Qualifying Lead to Contact Error" in ClickDimensions Help - comment added by...
I am having the same exact issue and no users except System Admins can qualify a lead. I have given everyone the security role for ClickDimensions Service thinking that would resolve it but it didn't....
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"How do I export a list of contacts who have HARD bounced from a specific...
Hi Lauren,You can export Contacts who hard bounced by using an Advanced Find. Search for Contacts with related Email Events, where the Email Event's Email Send = <Your Email> and the type of...
View Article"Release Notes for December 18, 2014 Cloud Update" in Announcements - comment...
Hi Elliot,Sorry for the trouble! Everything should be back up and running and synced over for you now, but we'll continue helping you in your ticket to be sure. We sincerely apologize for the...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
Hi William,LinkedIn limits the number of requests that they permit against their API, and they are constantly changing/reducing it. Our Profile page uses two ways to try to query LinkedIn to minimize...
View Article"Qualifying Lead to Contact Error" in ClickDimensions Help - comment added by...
Hi Christie,If this occurs, there are two options: 1) Disable the plugin step that runs on the creation of an opportunity2) Use the CRM plugin registration tool to change the context of this plugin...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
Thanks Matt.Unfortunately under connectors I don't see the LinkedIn option (we are on CD 6.4.0) - and the FullContact feature has never returned LinkedIn information for any contact. - I have tested...
View Article"Release Notes for December 18, 2014 Cloud Update" in Announcements - comment...
Is the image map still available... or will it be?
View Article"Release Notes for December 18, 2014 Cloud Update" in Announcements - comment...
Hi Fran,It was removed, but we're going to try to get that back in there. Sorry for the inconvenience!
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
Sorry, William. I was mistaken. We deprecated the LinkedIn connector in our October release due to the limitations that LinkedIn places on API calls. They are really restricting access to their API...
View Article"drag and drop HTML code" in ClickDimensions Help - comment added by Rhys...
That's correct, Tomas. Unfortunately, the drag and drop editor does not allow users to directly edit HTML, so at present it would not be possible for users to lock content blocks and directly edit HTML...
View Article"CRM 2015 Compatibility for ClickDimensions" in Announcements - comment added...
HiI have been unable to define field mappings while creating form fields. The mapping lists do not display any fields (screenshot attached). Is this behavior due to the issue discussed above. I am...
View Article"Release Notes for December 18, 2014 Cloud Update" in Announcements - comment...
Hi, now when I upload a file, four random characters (letters and numbers) are added to the file name, could this feature be disabled?I got advantage from the old behaviour. If i made a mistake, I...
View ArticleLanding Page Freestyle designer messes with HTML
Hello, I am trying to host a landing page within ClickDimensions for the first time. I am using the freestyle editor so that I can just paste HTML into the source and allow our business users to edit...
View Article"CRM 2015 Compatibility for ClickDimensions" in Announcements - comment added...
Hi Mir,Yes, this is caused by the issue above. We are working to address this soon.
View Article"Landing Page Freestyle designer messes with HTML" in ClickDimensions Help -...
Hi Jeffrey,The Free Style editor doesn't allow scripts, but you could use the Block Editor for Landing Pages. You would in that case need to use the External Resources option under the Page menu. You'd...
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