Add a step in nurture program when completed
Hi,I have added a step (an Send Email) in a nurture program. It was added right before the End step.I followed the steps: Pause the program, Add the step, Save the edited program, then Run it and Save...
View ArticleNew fields not availble in personalization
We have deployed new changes to CRM production and the new fields on our forms are not available in personalization.I did go to metadata in Click dimensions settings and published it, it was really...
View Article"CRM 2015 Compatibility for ClickDimensions" in Announcements - comment added...
Hi MattJust to clarify I am having the issue with the personalised fields for email templates not showing up even after meta data is published on 2015. We are currently on 6.4.0.Will upgradeing to...
View Article"Creating Conditional Form Fields?" in ClickDimensions Help - comment added...
Yes, sign me up for this as well. Since we (and I can assume many of your new customers) are coming over from CoreMotives where this was a standard feature I can expect that this will be a very high...
View Article"Qualifying Leads and Removing from Static Lead Marketing Lists" in...
I am wondering how to remove inactive leads from a static marketing list- I'm confused by what 'quick statement' I could use? Thanks!
View ArticleHow can I pull appointment details into an Email template
I have been successfully pulling custom entity fields into email templates using the standard syntax on your blog...
View Article"Email did not go out on schedule" in ClickDimensions Help - comment added by...
Same issue for me ! I scheduled an email to go out on April 14, 2015 at 11:30am. it is now April 15, and the email did not go out. It was a time sentitive email as it should have gone out yesterday.The...
View ArticleContact requests after unsubscribed?
What happens when a record has unsubscribed, but then completes a web form and wants to make contact or re-registers for updates? Does this deactivate the unsubscribe record? Or do we receive the...
View Article"Can you register someone for a webinar using a CD form?" in ClickDimensions...
Hi Brooke - Did you come up with a solution for this? We are trying to do the same thing.I'd appreciate any advice you have!
View ArticleCNAMEs
Are CNAMEs used specifically for making URLs inside the email pretty and branded but trackable or do I need a CNAME to track the Open rate as well?
View Article"Can you register someone for a webinar using a CD form?" in ClickDimensions...
Nope, not yet. I probably need to create this post in their feature request section. I gave up for now and I'm using the GTW forms. I hate it, but I couldn't figure out another way with my skillset.
View Article"Add a step in nurture program when completed" in ClickDimensions Help -...
Hi Aymará,If your recipients have finished going through the Nurture, any steps you add afterwards won't be applied to them. If anyone started the Nurture after you added that step, then they would get...
View Article"Contact requests after unsubscribed?" in ClickDimensions Help - comment...
Hi Rebecca,The behavior depends on a couple of things, but in most cases, if someone has a global unsubscribe and then submits a form, they won't get your auto responder or other emails. Customers will...
View Article"CNAMEs" in ClickDimensions Help - comment added by Courtney Smith
Hi Kevin, Email CNAMEs are really just for appearance and branding and if you don't add one, it won't effect the tracking of Clicks or Opens.However, when you get to forms and such, the Web Content...
View Article"Qualifying Leads and Removing from Static Lead Marketing Lists" in...
Hello SallyYou could easily remove inactive leads from a static marketing list by using Manage Members > use advanced find to remove members, then look for leads whose status equals inactive.
View ArticleWeb Forms and Chinese Language Characters
If the Chinese Language pack is installed in CRM, do web forms support display of field labels on the web form in Chinese Characters and does the form have the ability to handle the submission of data...
View ArticleSplit Columns in Drag & Drop Editor
Hi, question from a training session I held yesterday, is it possible to split columns in the drag & drop editor e.g. have a 2 column & 3 column section with one template.Thanks in advance.Shaun
View Article"Split Columns in Drag & Drop Editor" in ClickDimensions Help - comment added...
Hello ShaunUnfortunately, at present it is not possible to add the 2 column and 3 column layout options into the same drag and drop template.
View Article"Split Columns in Drag & Drop Editor" in ClickDimensions Help - comment added...
Hi Shaun,To add onto what Rhys said, I would recommend adding a feature request for this here: http://support.clickdimensions.com/forums/356780-Feature-Requests This puts your feedback in front of our...
View Article"Split Columns in Drag & Drop Editor" in ClickDimensions Help - comment added...
Thanks both, I'm not sure if it's a common request but it would be nice to have that sort of flexibility rather than having to use freestyle/tables so I will put in a request.Shaun
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