Is there a way to view or display statistical survey report data for more...
We use Surveys as part of the Case Resolution process, we have a new Survey for each month to help identify any trends. My question is if there is a way to use any of that monthly Statistical Survey...
View Article"Global Unsubscribe for Contacts shared between organisations using one CRM"...
Dear Adriana,We are in exactly the same situation: Contacts are shared between units, with each unit sending its own newsletter. Contacts should be able to unsubscribe from one newsletter without being...
View Article"Global Unsubscribe for Contacts shared between organisations using one CRM"...
Hi Joris, Thanks for sharing the above - very helpful!Here's what I decided to do:Since each business area has their own form for say Contact with their own specific preference options e.g. events,...
View ArticleIs there a way to add tracking pixels from social media ads to forms?
I'd like to add tracking pixels for ads I've set up on Facebook and Twitter so that I can measure form submissions that come through those mediums. Is there a way to add those pixels to the webform or...
View Article"Anyone using ClickDimensions with SquareSpace?" in ClickDimensions Help -...
Hi Devin,did you ever fix this issue, I'm dealing with the same thing.found a fix?
View Article"Need clarification/best practices using Subscription Lists" in...
I completely agree with Ben about this issue. We have exactly the same problem where we want to be able to connect ONE market list to two or more subscription lists. The way this works in...
View Article"Standard width of Forms?" in ClickDimensions Help - comment added by Joris...
Hi Flemming,I tried it and it worked! Thanks!Just one (stupid) question: what is the 'width: 400px;' for?Joris
View Article"How to release Blocked Email to be included with future email send" in...
Additional thought on this topic. I would like to suggest that CD reconsider providing a way for a client to automate clearing of blocked emails. It adds more administrative overhead to maintain...
View Article"Anyone using ClickDimensions with SquareSpace?" in ClickDimensions Help -...
Hi Jason, unfortunately we never did. Ultimately we got a refund for ClickDimensions and moved to SalesForce. Good luck!
View Article"Spam Assassin Report - Rule Name: NO_RELAYS" in ClickDimensions Help -...
Hi Courtney,We are getting the same results. This can't be correct.Moreover, the test emails are not arriving.Should I open a support ticket?Joris
View Article"Hidden Picklist Fields " in ClickDimensions Help - comment added by KELSEY...
Hello,I am curious about the solution to this question. We have created a Hidden Form Field and provided it a Default Value on the Form itself. From what we know, we do not think it is possible to...
View Articlegetting this error: HTML Template does not contain Unsubscribe link.
I get this error message when trying to send and email: HTML Template does not contain Unsubscribe link.I cannot find a wat to insert the unsubscribe snippent in the HTML editor. I created my email...
View ArticleSending customized emails through CRM, not Outlook
Hi,I'm in a bit of trouble here, and I'd appreciate your help.Is there an option by which we can edit a current email template and send it to a specific contact-not to change that email template for...
View Article"getting this error: HTML Template does not contain Unsubscribe link." in...
Hello NedIf you click on the "Insert Link" button in the freestyle editor, it will open a pop-up menu where you will have the option to insert a variety of different links, including an unsubscribe...
View Article"Sending customized emails through CRM, not Outlook" in ClickDimensions Help...
Hello SanjaIt sounds like you would like to utilize dynamic content in your emails. In that case, you can populate personal data about the recipient, such as their name, using the personalization tools...
View Article"Hidden Picklist Fields " in ClickDimensions Help - comment added by Rhys...
Hello KelseyUnfortunately, it is not possible at present to map form fields to CRM lookup fields.
View ArticleNotify team - Nurture Program
Hi,Can you please explain in detail what Notify Team with Nurture Programs means? Does it mean that a notification email is sent to each member of the team, or just one email to the team? If the...
View ArticleBackground colour on forms
Hi, I'm trying to create a form in ClickDimension. I've got the fields that I want and the order that I want these questions to have. The part that I am struggling with currently is how do I change the...
View ArticleCode Snippet
Hi. I have 2 questions...1. It is possible to code my own code snippets for email template?2. I need to insert contact data to email template. But not only from entity but from related entities...
View Article"Background colour on forms" in ClickDimensions Help - comment added by Rhys...
Hello AliceBoth of those changes will require adding CSS to the form via the code editor.The background color can be changed by adding the "background" attribute to the body style. For example,...
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