"Programmatic Form Capture: Error Message" in ClickDimensions Help - comment...
Hi Manuela,This could be due to a plugin failure in CRM, unless you are calling the wrong Form Capture form action in the code. If you confirm that the form action you are posting to matches the "Form...
View Article"drag and drop HTML code" in ClickDimensions Help - comment added by Brooke...
I would love to be able to edit the HTML of individual text fields, because converting to freestyle is way overkill for the reasons why I need it access to the html. OR, better yet, I'd like a button...
View Article"Is there a prerequisite, checklist or best practice doc when upgrading crm...
Hi Annemarie,There are no known issues at the moment with upgrading from 2011 to 2015. Just make sure to submit a support request once your upgrade is complete and we will update the version on your...
View Article"Is there a prerequisite, checklist or best practice doc when upgrading crm...
Annemarie,There is one issue that I neglected to mention above that is highlighted here. It's very specific though so you may not encounter...
View Article"Upgrading from CRM2011 to CRM2013 - old version of ClickDimensions" in...
Hi Annemarie,As far as we're concerned, we just need to know when you have upgraded and then we'll update it on this end and send you a correct solution file. There is an issue if you happen to have...
View Article"Form embedded via widget not submitting" in ClickDimensions Help - comment...
@Martin, we ended up figuring out we were having problems with conflicting Javascript on those pages. In one case, we had to move the ClickDimensions form embed code to a different master page...
View Article"Is there a way to prevent emails for being sent out during a certain time...
Hello Duane and BrookeUnfortunately, there is not currently a way to set a nurture to not send emails on a certain day. In regard to the workflow point, you can run workflows in a nurture, but the...
View Article"Can you register someone for a webinar using a CD form?" in ClickDimensions...
Hello BrookeUnfortunately, GoToWebinar feeds data to us, but we do not feed data back to them, so submitting a ClickDimensions form would not register the person for your GTW event (although you could...
View Article"Best practices for internal communications" in ClickDimensions Help -...
Hello CindyWhether or not you choose to send internal email via ClickDimensions depends primarily upon whether or not you want or need to track how your colleagues respond to your emails. If you need...
View Article"Case Resolution Surveys" in ClickDimensions Help - comment added by Bill Lucas
I found this blog post a while ago and forgot to update this forum post: It is working as expected. We did create a workflow to supply account and contact from the case back to survey...
View Article"Standard width of Forms?" in ClickDimensions Help - comment added by...
Hi Joris.I see that you never received an answer on "How to Center a Form"You can simple insert this to your css style:#clickdimensionsForm { margin-left: auto; margin-right: auto; width: 400px;}/Flemming
View Article"Unsubscribe " in ClickDimensions Help - comment added by Brooke Browne
Ah! Just the thing I was about to write a post about! I'm having the same problem. For the life of me, I couldn't figure out why a person that was in a marketing list didn't have a new email send...
View Article"Unsubscribe " in ClickDimensions Help - comment added by Allison Macedo
Try to do an Advanced Find and look for Unsubscribes where the email address is that person's email address. There may be more than one contact/lead with that email address and it may be associated to...
View Article"can you get any other fonts in the block editor?" in ClickDimensions Help -...
Okay, can this be done with any of the other editors?How do I make a feature request: the ability to load additional fonts into the editor?
View ArticleGlobal Unsubscribe for Contacts shared between organisations using one CRM
Hi All,My organisation signed up to trail CD for few months so that end users test it's functionality and we can ensure that it fits our requirements but also to help us define the requirements as we...
View Article"Unsubscribe " in ClickDimensions Help - comment added by Brooke Browne
No bueno. :( There's only one record for this guy. I also looked up 3 other unsubscribes from the email send record, and none of their records show any sign of unsubscribing either.
View Article"Duplicate Email Sends" in ClickDimensions Help - comment added by Michelle...
Hi, What if you have 2 contact records, both at the same organization and both with the same personnel assistant, therefore the email address on both contact records is the personnel assistants. If you...
View Article"Unsubscribe " in ClickDimensions Help - comment added by Allison Macedo
Hi Brooke,What about the "Do Not Allow Email" field? We look at that one as well as the "Do Not Allow Bulk Email" field. Both need to be set to "Allow".
View Article"can you get any other fonts in the block editor?" in ClickDimensions Help -...
Hello JeffUnfortunately, none of the editors currently support importing new fonts, but in the Block, Freestyle, and Custom HTML editors, you can specify the font you want to use in your HTML and the...
View Article"Unsubscribe " in ClickDimensions Help - comment added by Brooke Browne
They're all set to Allow.
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