"Can you embed YouTube videos into a click dimensions email template? " in...
Hi Kelly,Unfortunately, it is not possible to embed a playable video within a ClickDimensions email template. Most email clients do not support this functionality. However, you may include a screenshot...
View Article"drag and drop email template only clones into free style" in ClickDimensions...
Hello IoannisI'm sorry to hear you are having trouble! Which version of CRM and which internet browser did you see this occur in?
View Article"Import Failed - ClickDimensions Import to Marketing List is resulting in an...
Hi Chris,I'm sorry about this issue you're running into! We removed the attachment you put here since other people can see this post. Can you open a support ticket and share that information there that...
View ArticlePreview Text
Hello,I am trying to add preview text to an email - it's a common email marketing best practice to use as much real estate as you can, near the subject to engage users. However, when I tried to add it...
View Article"How do I get my forms to show up on my landing page?" in ClickDimensions...
Hi Zack,I'm sorry to hear that! Another option is to go to the Form Design and open the "Embed" window and copy the iFrame code. In the landing page editor choose a Text type block and click the HTML...
View Article"Preview Text" in ClickDimensions Help - comment added by Allison Macedo
Hi Jeff,We actually have added a field for Preheader text in our latest release. If you update your ClickDimensions version you'll get that feature and you won't have to code it and it will show up...
View Article"Preview Text" in ClickDimensions Help - comment added by Jeffrey Anderson
Yes! I am sorry, haha. Came across that just now. Thank you for your help, though!
View Article"drag and drop email template only clones into free style" in ClickDimensions...
Hello Rhys,I have CRM 4.0 and we are using IE10 both native or as add-on within Google Chrome.
View Article"drag and drop email template only clones into free style" in ClickDimensions...
Thanks, Ioannis. The development team is currently investigating this issue, and there will hopefully be a resolution soon. My apologies for the inconvenience!
View ArticleHow to I successfully embed two click dimension forms on the same page?
I have two forms, every time I try to submit the second form, it triggers the first form and submits the value in the first form input box. I've tried using the same form, cloning the same form into a...
View ArticleThe ' character, hexadecimal value 0x3C, cannot be included in a name.
MessageThe '<' character, hexadecimal value 0x3C, cannot be included in a name.Host:app.clickdimensions.comFull Stack:at System.Xml.XmlConvert.VerifyNCName(String name, ExceptionType exceptionType)...
View Article"Webform Javascript - setting requirement level" in ClickDimensions Help -...
Hi there,If I understand you correctly, you’d like to use JavaScript to dynamically change if a field is required or not and the problem you’re having is that your calls to get the field object are...
View Article"Is there a prerequisite, checklist or best practice doc when upgrading crm...
HiWe use the Auto Update feature, do we need to request a new solution file ?We are planning on a test update in the next month with a live update in NovemberThanks
View Article"Insert a Jquery/Javascript on Form" in ClickDimensions Help - comment added...
Hi Jose,I've modified your JavaScript function, and got it to work:clickd_jquery(document).ready(function(){ clickd_jquery("#f_78ec01f618d6e31194050050569d7308").blur(function(){...
View Article"Styling form error messages with CSS in Code Editor" in ClickDimensions Help...
Hi there Joris,The error message text is contained inside of classless div that is nested inside of a div with a class of requiredInfo and an id of required_info_f_xxxxxxxxxxxxxxxxxxxxx.So, if you...
View Article"How do you create a button to go into an email template?" in ClickDimensions...
Hi Alice,You could use the freestyle editor and use either an image as a link or an html <a> tag with a bit of CSS to make a responsive button that reacts to hovers as well.Here is an...
View Articletest messages
When I attempt to send a text message after processing the screen displays "Text message settings in table service is null." How can I correct the problem.
View ArticleEvent participations
Why don't event participations show up under profile in the contact record? Is there a way to add scoring to event participations? Is this in the product roadmap?
View ArticleCampaign not populating on posted form records
HiI've just noticed that posted forms (where the related form record has a campaign value) are not being populated with the campaign. Has something changed recently or is there something...
View Article"How to I successfully embed two click dimension forms on the same page?" in...
Hi there,Are you trying to embed two forms one at a time onto your web page? The best way to put two forms on the same page is to create a landing page, place both forms on the landing page, and then...
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