Cannot get Form Capture to Work
We have created the form capture record, added the form capture fields to it, pasted the Form Action URL to our HTML code, added the tracking script, and are getting this error in our designer every...
View Article"Showing Picklist Labels vs. Values in Form Submission Notifications " in...
Hi Rhys, I also want this option availability. You can't change the fields option value as it is set to numerical values only. Owen, like myself want to use text as the value. Its pretty poor to get an...
View Article"Showing Picklist Labels vs. Values in Form Submission Notifications " in...
Hello DougCan you clarify what type of form field you are using? I opened a radio button field that I was mapping to a CRM picklist field and was able to adjust the value without issue. I also was able...
View Article"Cannot get Form Capture to Work" in ClickDimensions Help - comment added by...
Hello Ben! I've opened up a support ticket with our technical staff for you in order give some assistance! You should receive an email from them shortly.
View ArticleUS: Delays in Form and Survey data [RESOLVED]
UPDATE 4 SEPT 2015 09:30am EDT:The delay in form and survey synchronization has been resolved. Thank you for your patience! If you are experiencing similar issues, please notify our technical support...
View Article"Can I access a survey using https?" in ClickDimensions Help - comment added...
And we are having the same issues.
View ArticleAdd the ability to display a web form in a dashboard
Currently CRM has the option to include an IFrame in dashboards but, when using the ClickDimensions web content URL, the form displays but does not allow the user to Submit the information. This would...
View ArticleSubscription Lists and the Add To Marketing List function (inc Outlook Add-In)
What is best practice when using Dynamic Lists tied to Subscription Lists when a User adds a Contact to a Marketing List via Add To Marketing List either on the Contact entity or via the Outlook...
View ArticleWorkflow from Adding Member to Static List due to Subscription Prefrence...
Hi,I have followed the steps to create subscription preference form and the Yes/No Toggles on the Contact Form and the workflow to update those based off of the subscription submission.However, Users...
View Article"Subscription Lists and the Add To Marketing List function (inc Outlook...
Hello RobbieThose yes/no fields you added should be used as a membership criteria when adding members to a dynamic list. The "add to marketing list" CRM button can't add somebody to a dynamic list...
View Article"Subscription Lists and the Add To Marketing List function (inc Outlook...
Hello Rhys,I agree and understand all of the above. However the issue stems from reporting the Contacts inclusion via a view using the Yes/No fields. If a User assigns a Contact to a Static Marketing...
View Article"Viewing and collecting files uploaded through a Form" in ClickDimensions...
Another question - how do you distinguish between two different forms? So that you don't have all of your file uploads in one place?
View Article"Add the ability to display a web form in a dashboard" in ClickDimensions...
Hi Ben,I'm not entirely familiar with all of the restrictions that CRM places on <iframes>; however from what you are describing it sounds like there is a problem with the execution of the...
View Article"Add the ability to display a web form in a dashboard" in ClickDimensions...
That option is checked and grayed out on my dashboard settings.
View Article"Add the ability to display a web form in a dashboard" in ClickDimensions...
I just checked your article and it seems I was creating it as a "user-owned" dashboard. I will try it the other way and post results here.
View Article"Add the ability to display a web form in a dashboard" in ClickDimensions...
Creating a system dashboard and unchecking the Restrict Cross-frame Scripting checkbox did the trick. Now I am able to submit web forms through my dashboard. Thank you!
View Article"Add the ability to display a web form in a dashboard" in ClickDimensions...
Good to hear, glad I could help!
View Article"Need clarification/best practices using Subscription Lists" in...
I also agree with these posts - the current design forces us to create duplicate marketing lists for the sole purpose of the type of subscription. Courtney, in your example, if you have a...
View ArticleDo Excluded Emails Count Toward our Sent Email Limit?
I was wondering if excluded emails count as "sent emails" with regards to our email send limit?
View Article"Do Excluded Emails Count Toward our Sent Email Limit?" in ClickDimensions...
Hello April! No, Excluded email do not count toward your email send limit as they are not actually sent out.
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