"How can you Re-subscribe? " in ClickDimensions Help - comment added by Joris...
Thanks Suzannah,I'm not sure I understand correctly what happens in the background when a Contact globally unsubscribes.Doesn't the Bulk Email field on the Contact get set to Not Allow when a Contact...
View ArticleResolved: Image Manager and File Manager slow performance (US and EU)
*******************UPDATE 1 March 2016 11:44am EST:This issue has now been resolved. We apologize for the inconvenience. If you have any questions or concerns, please open a new support request and our...
View Article"How can you Re-subscribe? " in ClickDimensions Help - comment added by...
Hi Joris,Yes, you are correct. The Bulk Email field on the Contact is set to Do Not Allow when a Contact globally unsubscribes and this field is then reverted to Allow when that Contact opts in...
View Article"Can I assign a task to a user in a nuture campaign?" in ClickDimensions Help...
Hello Rich,Our Nurture Program currently does not have a feature to "Assign a Task to a CRM User". However, our new Campaign Automation tool does have a feature to Create a Task Activity and assign it...
View Article"Is it possible to apply or remove a filter to the Email Send associated...
Hi Frank,You are correct. You will need to change your standard view for the associated records if you don't wish to use the drop down menu every time.
View Article"Is it possible to apply or remove a filter to the Email Send associated...
Hi Suzannah,I read my post and apologize for not being really clear. I know I should modify the filter options on the associated view.Unfortunately there is no option to modify the filters on this...
View ArticleError with Security Token
In my sent email I get a error message "ID3242: The security token could not be authenticated or authorized." and the data/statistikc are not showing.What to do?
View Article"how do you create a form with fields that auto-populate for user" in...
Hi Allison,You are saying that Form cannot be pre-filled if it is embedded in a webpage as Widget or Iframe.But in another post it says it is possible....
View Article"Is it possible to apply or remove a filter to the Email Send associated...
Hi Frank,If you want to change the standard for the associated view, you would have to go into your CRM Settings and adjust the associated entities/views. I would not recommend doing this because it...
View Article"Can you post to a ClickDimensions form capture using a webhook (on Zapier)"...
Any thoughts gratefully received...
View Article"Error with Security Token" in ClickDimensions Help - comment added by Rhys...
Hello JohanI'm sorry to hear you are having trouble! That error can often indicate that there has been an update to your ClickDimensions service user so that its name or password no longer matches what...
View ArticleView to show leads who have never opened any emails
Doing some database cleansing and looking for assistance with creating a view to show all Leads who have NEVER opened a single email that has been delivered.
View Article"View to show leads who have never opened any emails" in ClickDimensions Help...
Hi ChadThis will be a little difficult to set up as a view because CRM doesn't really allow you to look for people who don't have something. The easiest way to track down all of your leads who have not...
View Article"Submitting a Form Server to Server" in ClickDimensions Help - comment added...
Hi Sabatino,have you found a solution yet? We are also in the process to try and use Form Captures for Sitecore's WFFM forms. What code have you used to integratie WFFM forms with ClickDimensions form...
View ArticlePayment Gateway option in Form
Is there a way to integrate PayPal wih ClickDimensions Form?
View Article"Submitting a Form Server to Server" in ClickDimensions Help - comment added...
Hey Maarten,Yes the solution was to use the code exactly how it shows up in that tutorial. The person working on the click dimensions reporting panel did not notice that submissions from users who were...
View Article"Payment Gateway option in Form" in ClickDimensions Help - comment added by...
Hello MinUnfortunately, we do not currently offer Paypal integration. If you would like us to consider implementing this functionality in a future release, please feel free to submit a feature request...
View ArticleCampaign Automation - Determining Next Steps Based on CRM Value?
I've done a little digging, and read through several posts about the Campaign Automation functionality, but it doesn't seem like there is anyway to change the course of a series based on a CRM...
View Article"email test" in ClickDimensions Help - comment added by Julia Lundmark
Hi!I get the same message, and I am not really sure if you mean I should select a template twice, or if it just the first one? I wanted to do a split test with different subjects. /Julia
View Article"Webpage view of test emails" in ClickDimensions Help - comment added by...
We'd like to see an active 'view in browser' option when you send a test email too. active
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