Organising pictures in image manager
Hi,I have a few images in the image bank now and I'd like to organise them into files - I've tried dragging and dropping them but they won't go into the new folders - how do I organise the images I've...
View Article"Organising pictures in image manager" in ClickDimensions Help - comment...
Hi Emily,We have two separate image managers - one for our Drag and Drop, Freestyle, Form, Survey, and Subscription editors and another for our Block and Custom HTML editors. The first image manager...
View Article"Contact matching rules through web forms / form captures" in ClickDimensions...
Hi Nick,Thank you for reaching out. The contact record that will be updated is the first one the CRM queries. While we do not know the exact order in which the CRM queries these records, the pattern...
View Article"Is it possible to report on the emails sends information showing whether...
Hi Lisa, Thank you for reaching out. Unfortunately, we do not currently track the type of email clients used to open/click an email sent via ClickDimensions. There is an existing feature request for...
View Article"Error when saving an opportunity - plug-in execution failed" in...
**This question was answered via a Support Ticket. For anyone who is interested in the resolution, the communication has been included below."Could you try going into the plugin registration tool and...
View Article"Webpage view of test emails" in ClickDimensions Help - comment added by Kaj...
Ok. Jacob is no longer in our Company.The need for our Customer (and us internally too) is to be able to create a E-mail preview page that is NOT tracked or that is tracked with normal visit...
View Article"Webpage view of test emails" in ClickDimensions Help - comment added by...
Hi Kaj, I agree with you - that is exactly what we need too. The recommendation has been to 'send' the email to someone in the organisation to get the 'view in browser' link, then to clone the Email...
View Article"Campaign Automation - Determining Next Steps Based on CRM Value?" in...
Hi Dallas,This is not currently a functionality of Campaign Automations. We released this feature a few months ago and we are going to continue to make updates to it in every release. Making decisions...
View Article"HTML survey component in surveys is not responsive" in ClickDimensions Help...
Hi Bernhard! Surveys were updated to be automatically responsive on January 25th, 2015. When you create a Survey in CRM, there will be a field on the Survey Record called Web Responsive. This...
View Article"Some links showing as purple (read), some as blue (unread)" in...
Hi Whitney! The Block Editor does not have a Link Color function, but you can go into the HTML of the block and set the Link Color with an inline style on each link like this: <a...
View Article"Webpage view of test emails" in ClickDimensions Help - comment added by...
Hi Kaj,There are two ways you could accomplish your tasks:First, you could actually send the newsletter Email Send to yourself. As Nisha mentioned, there is a known issue that we are working to resolve...
View Article"email test" in ClickDimensions Help - comment added by Suzannah Howell
Hi Julia,If you are only changing the subject, you would just need to select one Email Template for your Email Send, just like you would do for any other email. Make sure you hit Save after assigning a...
View Article"What is the difference between each SMS provider ? Twilio, BulkSMS,...
Hi Julie,The connectors for each SMS provider work the same in ClickDimensions and there is no extra cost associated any of them. You would need to independently research the packages of each provider...
View Article"Can you send an email summary of posted survey results to a contact" in...
Hi Chris,It's not possible to use freemarker in an email template to reference answers in a posted survey record. You would either have to map every survey answer to individual fields on the lead or...
View ArticleUpcoming Changes to the ClickDimensions Forum
ClickDimensions currently utilizes Zendesk for our Q&A, Feature Request, and Announcement forums, and Zendesk has required all users to migrate to the latest forum format within the next several...
View ArticleAdvise on Performance testing of Emails
I would like some advice on how to volume test the sending of emails as part of Campaigns within CRM and Click Dimensions. Our requirement is for the ability to send up to 50,000 emails in a 24 hour...
View Article"Can you expand upon the Options in the Drag and Drop Editor?" in...
Hi allThis one is pretty old but are we any closer to expanding on the options you have within the Drag and Drop editor? It's pretty restricting when it comes to layouts and not being able to building...
View Article"Can you expand upon the Options in the Drag and Drop Editor?" in...
Hi SimonWe are planning to include some small drag and drop editor updates in our April release, but this will not include new layout options. This is on our roadmap, but we do not have a definite ETA...
View Article"Upcoming Changes to the ClickDimensions Forum" in Announcements - comment...
How are we going to include screenshots for feature requests after May 2nd?
View Article"Upcoming Changes to the ClickDimensions Forum" in Announcements - comment...
Hello OswinThe new forum format does not allow attachments on posts, but it does allow images to be inserted directly into the post.
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