"Can I use information from the "From User" in a template" in ClickDimensions...
Hi ShaneUnfortunately, it is not possible to dynamically reference data from the Email Send itself. To reference the from user's data, you would need to either link the from user to the recipient's...
View ArticleCan I assign a task to a user in a nuture campaign?
As part of a nurture campaign I would like to assign a task to a CRM user. Is that possible?
View Article"Animated GIF" in ClickDimensions Help - comment added by Kassam Khakoo
Great question and thanks for the link to the article Eryka. Â Are their plans to increase the size limit of GIFs from 200kB? Â Â As an example, all the GIFs included in the article are over 700kB....
View Article"Soft Bounces" in ClickDimensions Help - comment added by Kristan Bullinger
Our ClickDimensions rep unblocked a list of email addresses for me, but those contacts still show on my view of contacts blocked due to soft bounces. Is there a way to show which users are CURRENTLY...
View Article"Can I use information from the "From User" in a template" in ClickDimensions...
Ryhs,Thank you for your response, but still stuck.I can't add a lookup field to the recipient's record, so I attempted to add the sender (systemuser) as a connection, and can't get it to work.Based on...
View Article"Soft Bounces" in ClickDimensions Help - comment added by Rhys Saraceni
Hi KristanI imagine that your view is based on records that have associated block excluded email records. If so, unblocking a record does not delete those excluded email records, and unfortunately...
View Article"how do you create a form with fields that auto-populate for user" in...
Hi Allison, Am I still able to embed the Form on a ClickD landing page? I'm trying to discern if you and Sluvester are referring to all embedding options (Landing page included) or if you are strictly...
View Article"Release Notes Version 7.0.5 [January 2016]" in Announcements - comment added...
Hi! If we have already had the auto-update done for the items listed as "cloud" -- how do we go about manually applying the ones listed as "solution" ? Thanks.....
View ArticleIdentifying lead/contact from email link to allow website personalisation
Hi,We've got Click Dimensions and a CMS website which can do personalisation. We would like to personalise content on the website based on information about that lead/contact we have in the CRM.I know...
View ArticleCan you post to a ClickDimensions form capture using a webhook (on Zapier)
Hi guys,I have a Wistia account and I'd like leads generated through it to be automatically uploaded to CRM. I wondered if I could use an integration through a service such as Zapier to do...
View Article"Release Notes Version 7.0.5 [January 2016]" in Announcements - comment added...
Hi KristiIf you navigate to Settings > ClickDimensions Settings > Auto Update in your CRM, you will be presented with the option to either auto update your solution or to download the solution...
View Article"Identifying lead/contact from email link to allow website personalisation"...
Hi KevinWhat kind of content are you looking to personalize? If you are looking to populate data into a form on your site, you could do this, but it will require some custom code. The following post...
View Article"Identifying lead/contact from email link to allow website personalisation"...
Hi Rhys,I don't want Click Dimensions to do the personalisation, I have a CMS that can do that. What I need to be able to do it customize links in the email so that they pass across the ID of the...
View Article"how do you create a form with fields that auto-populate for user" in...
Hi Jenna,A form will not prepopulate if it is on a landing page or if it is embedded anywhere. It must be linked directly from an email to the form for this to work. Use the hyperlink manager in the...
View Article[POLL] How many months of website traffic do you keep in CRM?
I'm curious about what everyone else does when it comes to keeping records for IP Organizations, Anonymous Visitors and Views.We're dealing with storage issues now and we're looking at what we can...
View ArticleCan I use information from the "From User" in a template
http://support.clickdimensions.com/entries/98817208-Can-I-use-information-from-the-From-User-in-a-templateThank you for your response, but still stuck.I can't add a lookup field to the recipient's...
View Article"Identifying lead/contact from email link to allow website personalisation"...
Hi KevinThat's fine, you can use primarily the same dynamic content in link parameters as you use in the email body. So for example, if you wanted to add the recipient's first name as a parameter,...
View Article"How can you Re-subscribe? " in ClickDimensions Help - comment added by Joris...
I have a follow-up question to this: if a Contact unsubscribes via a Global Unsubscribe link and then subscribes to a specific newsletter, does this undo the global unsubscribe?ThanksJoris
View Article"How can you Re-subscribe? " in ClickDimensions Help - comment added by...
Hi Joris,Yes, if your contact subscribes to a specific subscription list after they globally unsubscribe, they will receive the corresponding emails. Their unsubscribe record will still exist, but it...
View ArticleInvestigating: Connection error with some CRM 2016 environments
We are investigating a small number of reports regarding the inability to connect ClickDimensions to some Microsoft Dynamics CRM 2016 organizations following an upgrade to CRM 2016 from a previous...
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