How do I merge contact details into an email template using the drag and...
I am just finishing off an email template using the drag and drop editor and want to make it personal by merging the first name of the Primary contact of the account record. How do I do this?I am a...
View Article"Form capture from AJAX "form"?" in ClickDimensions Help - comment added by...
Hi Matt, thanks for the answer!
View Article"Will Soundpath be supported for Event Management in the future?" in...
Hi Victoria,Adding GlobalMeet is not on our road map at the moment but I will add it to the request list. I will let you know here if this feature is added in the future. Thank you for your input!
View Article"How do I merge contact details into an email template using the drag and...
We answered this question in a ticket Roland opened, but I'm including the response in case anyone else is having this question.Using the drop downs for Contact, you can scroll all the way towards the...
View Article"AzureSend Migrations" in Announcements - comment added by Gabrielle Eagles
How do I know if I need to change our CNames? Do we need to change it the exact time/date you migrate? What will happen with old links if people review past emails sent?
View Article"AzureSend Migrations" in Announcements - comment added by Matthew Wittemann
If you received a notice, it will contain a date on which you will be able to add a new CNAME. You should not change your previous one, so that old links will continue to work. The new one can be added...
View ArticleWhat happens to posted forms during an update?
We are planning on updating our CD solution. Do the form submissions during the update process get placed into a queue until a connection is re-established? For example, if a user is filling out our...
View Article"What happens to posted forms during an update?" in ClickDimensions Help -...
Updating a solution shouldn't cause any loss of connectivity to CRM, but in such an event, we queue data and retry the sync every hour for up to 1 week until a connection is re-established.
View ArticleOutlookCast.com has changed to InboxCast.com
Due to a request from Microsoft, we have changed our OutlookCast feature to a new name and new email addresses. If you wish to compose emails in Outlook or any other email program, and send them to an...
View ArticleRelease Notes Version 6.1.0 [July 15, 2014]
6.1.0 [July 15, 2014]Note: CRM 2011 requires Update Rollup 8 in order to update to version 6.1.0 of ClickDimensions.For instructions on out how to update see this article. ImprovementIE 11 SupportWith...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Great release! I have one question, has the Inbox Preview view been updated within the Custom HTML editor? I just ran a Inbox Preview expecting to see the newer grid layout as per the screenshot and...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
In relation to my above post, it appears its because I was accessing the Inbox Preview tool via CRM for Outlook, the new view appears when accessing via Internet Explorer.Is this the correct behaviour...
View Article"AzureSend Migrations" in Announcements - comment added by Gabrielle Eagles
Thanks Matt. What should my new CName be?One of your colleagues said I don't need it, can you confirm if I do? We are RKO Solutions.
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
James,It is likely that Outlook is just caching the older Inbox Preview. You should see the new Inbox Preview regardless of how you access CRM. I would suggest giving it a few hours or closing Outlook...
View Article"AzureSend Migrations" in Announcements - comment added by Matthew Wittemann
A CNAME can be whatever you want it to be. This is just a link you set up in your DNS provider to point to elink.azuresend.com. So you can set up mktg.mycompany.com (replace with your real domain) or...
View ArticlesetVisitorKey function
Hi,Does anyone know what is the purpose of below setVisitorKey function in cdAnalytics object?var cdAnalytics = new...
View ArticleGetting cuvid cookie using programmatic form capture
Hi,Currently I am using programmatic form capture approach to post data to clickdimension by following steps on http://help.clickdimensions.com/programmatic-form-capture/. I tried to get the cuvid...
View ArticleCan you expand upon the Options in the Drag and Drop Editor?
Hi,Currently working on some templates for a client who has requested that everything be built for the drag and drop editor. I'm just curious as to whether it is possible to get greater control over...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
We are experiencing some very odd issues with the email editor since the update. These include DIVs being created when a user presses enter while entering text and also content being shifted around...
View ArticlePassing form data to task notes
I have created an enquiry form for our website using the form builder.I have set an action to create a Follow Up Task.I have tested the form and I can see a task is created and that whatever I write in...
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