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"Send Email" button For Account Record

On the form of a Contact or Lead record there is a button in the command bar to "Send Email" which when selected created a new one off Email Send with the Contact or Lead record as the recipient of the...

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""Send Email" button For Account Record" in ClickDimensions Help - comment...

I don't think there's any reason that this can't be implemented.

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Form capture from AJAX "form"?

Hi! European Motor Distributors are looking to integrate existing website forms into Dynamics CRM via ClickDimensions. This will provide a major productivity increase for them by alleviating the need...

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""Send Email" button For Account Record" in ClickDimensions Help - comment...

Matt are the "Owner" and "Send Immediately" fields automatically set by the opening of a new Email send record? Or will this logic need to be added to the code that we create for this new button?

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""Send Email" button For Account Record" in ClickDimensions Help - comment...

Yes, Send Immediately defaults to "Yes" and CRM always fills in the Owner record by default.

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"Form capture from AJAX "form"?" in ClickDimensions Help - comment added by...

Jonathan,As long as they can post the form data to Form Capture URL, and have the tracking script on the page, then it should work. If they do not or cannot add the form capture URL to the form action...

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Adding social media icons that link to 'general' profile accounts

When I am trying to add Linkedin and Tweeter icons to my email template it doesn't seem that I can link our 'general' profile on either.  It keeps referreing to the 'subject topic'.  What am I doning...

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"How long does it take for a GoToWebinar to show up in the Active Events...

Just to let anyone else who is interested in this post know, Melissa created a support ticket for this. The events did show up. After the first connection it can take awhile for all of the current data...

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"Webex Intergration" in ClickDimensions Help - comment added by Allison Macedo

If anyone experiences any issues like this please submit a support ticket like Roberto did. You can do that here http://support.clickdimensions.com. Thank you!

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" Adding social media icons that link to 'general' profile accounts" in...

Hi Trish, The social buttons are to share the email itself. It does not include having a link to your LinkedIn or Twitter. If you want to do this you can upload images for LinkedIn and Twitter and just...

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"auto-populate email field" in ClickDimensions Help - comment added by Globe...

The double opt-in post that Manuela mentioned describes a process where the user would have to take 3 distinct actions to complete sign up. 1. Click on verifcation link2. Enter their email 3 Click...

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"auto-populate email field" in ClickDimensions Help - comment added by Rhys...

HelloYou could set this up where the user just clicks a link and is shown a "success" page. In this scenario, you could set up a workflow based on the email events entity that runs when new email...

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""Send Email" button For Account Record" in ClickDimensions Help - comment...

Great. Thanks Matt!

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"Soft Bounces" in ClickDimensions Help - comment added by Alana Delia

I am recently having a bad time with Soft Bounces since our account was migrated to Azuresend.  We use the same list, and we usually have around 13 soft bounces.  Last Thursday, we had over 600.  I...

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Soft Bounces - DMARC Error Code - AOL and Gmail

We recently sent out a mailing where we had over 600 soft bounces. The error on the soft bounces is: Status = 5.0.0 (undefined status) | Diag = smtp;554 5.2.1 : AOL will not accept delivery of this...

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"Soft Bounces" in ClickDimensions Help - comment added by Matthew Wittemann

Hi Alana,The issue is not related to AzureSend. AOL, GMail, Yahoo and other providers are cracking down on accepting messages that appear to come from one "From" address but are sent from a 3rd-party...

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"Soft Bounces - DMARC Error Code - AOL and Gmail" in ClickDimensions Help -...

Hi Alana,We see that you've also posted a ticket with this question and we'll respond there. Thank you! For anyone else experiencing this issue, I'd recommend creating an SPF record:...

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"auto-populate email field" in ClickDimensions Help - comment added by Globe...

Hi Rhys, I've tried doing this, but haven't had any luck.  How / what entities or criteria do I set up to test if the click was on a specific link?  I haven't had any luck getting this to work.  Is...

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"auto-populate email field" in ClickDimensions Help - comment added by Rhys...

Here is a screenshot of an example workflow; hope that helps!

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Will Soundpath be supported for Event Management in the future?

I see that GoToWebinar and WebEx can be automatically linked to Event Management.  Are there any plans to add more providers, as we use Soundpath's GlobalMeet for our webinars. 

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