"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Hi Nick,I'm sorry for the troubles! We are aware of this issue and we are working to get it solved as quickly as possible. You can use the Drag and Drop editor or the Custom HTML editor to avoid the...
View ArticleSample Code for API IService?
Has anyone tried to use the web services listed at https://api.clickdimensions.com/service.svc/help? In particular, does the service IService:GetProfile work? The schema and example given on the page...
View Article"Can you expand upon the Options in the Drag and Drop Editor?" in...
Hi Eoghan,It is not possible to have that layout right now. But I have added your vote to the feature request for that.The social buttons are to share the actual email and the options are LinkedIn,...
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Microsoft Online Service Disruption - North America
Microsoft experienced intermittent service disruptions to CRM Online yesterday, July 17, 2014 and is again experiencing them today. This is causing ClickDimensions to be unable to connect to CRM Online...
View Article"Microsoft Online Service Disruption - North America" in Announcements -...
Microsoft has said that service is being restored, but there is still no timeline for full resolution. The connection issues seem to be less frequent, but still occurring occasionally.
View Article"Microsoft Online Service Disruption - North America" in Announcements -...
Microsoft has updated the status of the CRM Online disruption to "Investigating" - you can see updates on the CRM Online Service blog...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Hi team, one of my users can no longer see the right-hand side of his Web Content Design window. He can't see the Next button. We can tab over to the button, but it's not affecting me.
View ArticleBest practices for internal communications
Do you send internal emails to your employees through ClickDimensions?If so, what are the benefits you enjoy from doing this? What are the drawbacks?Did you set up all employees as Contacts under one...
View Article"Setting up goals with Google Analytics" in ClickDimensions Help - comment...
Courtney are there any alternatives for a form in a sidebar?For example, someone is browsing the site and subscribes to a newsletter via a form in a sidebar. I want them to stay in the same part of...
View Article"link does not work" in ClickDimensions Help - comment added by Lauren Hill
Hi, we are having the same problem with the link http://www.managers.org.uk/management2020 The link will work in the template but does not work in the email once sent. As this is not our website we are...
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Hi - That probably has something to do with browser settings. If he is using Internet Explorer, try using compatibility mode or if he is in compatibility mode try not using it (it depends on which...
View Article"link does not work" in ClickDimensions Help - comment added by Nick Waverek
Hi Lauren,It looks like you might be experiencing a different issue.. It looks like your link has an extra space on the end of the target location. [2020" "] which then resolves to...
View Article"Setting up goals with Google Analytics" in ClickDimensions Help - comment...
Hello BridgetForms give you the option to display confirmation text or redirect to a different page. You can use the confirmation text option to allow the person to submit your form without sending...
View Article"Setting up goals with Google Analytics" in ClickDimensions Help - comment...
Hi Rhys,Yes, I understand I can use confirmation text, but then how do I set up the Google Analytics goal?
View Article"Setting up goals with Google Analytics" in ClickDimensions Help - comment...
In regards to Courtney's suggestion, the page containing your GA script that you would redirect to could just be a blank page that is the same color as the background of the page the form is on that...
View Articleimage link breaks (won't allow me to upload the same image)
I have an email that has multiple images. Each image is below the highest file size. Initially the images were fine and showed up in the email. However, now they show a red X. When I delete the image...
View ArticleImage link breaks (won't allow me to upload the same image)
I have an email that has multiple images. Each image is below the highest file size. Initially the images were fine and showed up in the email. However, now they show a red X. When I delete the image...
View Article"image link breaks (won't allow me to upload the same image)" in...
Hi Shannon,We see that you submitted a ticket for this request so we'll help you there.Thanks!
View Article"Image link breaks (won't allow me to upload the same image)" in...
Hi Shannon,We see that you submitted a ticket for this request so we'll help you there.Thanks!
View Article"Release Notes Version 6.1.0 [July 15, 2014]" in Announcements - comment...
Thanks Allison, we played around with the Compat settings and saw no impact on this specific issue, which coincidentally for Drew, started following this release. No other reports like this?His IE...
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