"Duplicate Email Sends" in ClickDimensions Help - comment added by Alison Zuba
If a duplicate contact is on two different marketing lists (the contact resides in both queries used to create the marketing lists), and both marketing lists are added to an email send event -- does...
View Article"Duplicate Email Sends" in ClickDimensions Help - comment added by Shawn...
Hi Alison,As long as both lists are on the same email send, it'll still only send to one instance of that email address. It'll only send to people multiple times if they're from different email sends....
View Article"How can I delete Inactive sent emails? " in ClickDimensions Help - comment...
Hi Kristen,You can select multiple Sent Emails by checking the boxes next to them. If you have any trouble selecting the ones you need, you can do an Advanced Find to narrow down the records to the...
View Article"How to create custom dashboards for Nurture campaigns" in ClickDimensions...
Hi Joe,Sorry for the delay here!Your image is not showing up unfortunately so I can't be sure. But you do need to put something in those fields that are left blank. They are blank in the screenshots...
View Article"Issue with Form Editor using Google Chrome" in ClickDimensions Help -...
I am experiencing same Chrome version 37.0.2062.103 m.Also ZenDesk support redirect required to get here and make this comment works on IE and not Chrome.
View Article"Social Profile" in ClickDimensions Help - comment added by Melissa Robinson...
No this problem has never resolved itself for us either - the Linked In connection has never worked as far as I can tell.
View Article"Issue with Form Editor using Google Chrome" in ClickDimensions Help -...
Hi All,We have found the issue with why the designers/editors will not work in Chrome. There is a function that has been depreciated so we are working to replace the function we are using with...
View Article"Issue with Form Editor using Google Chrome" in ClickDimensions Help -...
Great, thank you for the update.
View Article"Social Profile" in ClickDimensions Help - comment added by Matthew Wittemann
LinkedIn has made some changes to their policies around allowing external applications to pull data from their API. We are still evaluating the impact of these changes to our application, but it looks...
View ArticleUnsubscribe by using subscription lists
I would like to start setting up opt-in/opt-out management for the first time in CRM/CD. Suppose my company has 2 types of emails that they want to send out to existing customers. ( leads are not...
View Article"Unsubscribe by using subscription lists" in ClickDimensions Help - comment...
Hi Sylvester,That is all correct except for one piece. The part where you say you need to create a web content profile form - instead that should be a Web Content record of type Subscription. Here is...
View Article"Unsubscribe by using subscription lists" in ClickDimensions Help - comment...
Thanks so much Allison. I stand corrected :). The help file is actually exactly what I was looking for.
View Article"Unsubscribe by using subscription lists" in ClickDimensions Help - comment...
You're welcome Sylvester! I'm glad that helped!
View ArticleChrome Browser Compatibility
The latest version of the Chrome browser causes some buttons and other features to not work in Microsoft CRM. It also breaks some buttons and features in the ClickDimensions UI.Google has released...
View Article"Chrome Browser Compatibility" in Announcements - comment added by Patty...
Is this issue with all versions of Microsoft CRM?
View Article"Chrome Browser Compatibility" in Announcements - comment added by Matthew...
Yes, as far as we can tell CRM 2011 and CRM 2013 are both affected by changes in the latest version of Chrome.
View ArticleAnchors in external link to PDF don't work
We have a newsletter that is available in PDF format on our website. We would like to send an email announcing the new edition of the newsletter, and include links to the most important articles. So we...
View Article"Anchors in external link to PDF don't work" in ClickDimensions Help -...
Hi Joris,We did a little research and it seems like certain PDF readers support anchor links but others do not. For example, the Firefox and Chrome PDF readers couldn't process the anchor links but the...
View Article"Anchors in external link to PDF don't work" in ClickDimensions Help -...
Hi Courtney,We tested only on IE10. What's weird is that the anchors work when we used the TEST button, but not for the actual mailing (SEND button). What is different in the way that emails are sent...
View Article"Anchors in external link to PDF don't work" in ClickDimensions Help -...
Hi Joris,Are the anchor links in the email to a PDF, or in the PDF linking to pages on the site?Would you mind creating a support ticket and attaching the .msg file you received to your inbox for the...
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