"What might be a reason an email is blocked, apart from unsubscribed or...
Hi Jodie,The bounce codes are in the Message field on the Excluded Email record.
View Article" Adding social media icons that link to 'general' profile accounts" in...
Hi Nandan,Yes, you can do this with the Free Style, Custom HTML, or Block editors. The Drag and Drop editor does not yet have a multi-image block type.
View Article"Some HTML editing functions not available." in ClickDimensions Help -...
Hi Craig,This has been reported to our development team and they are working on a fix for this. Sorry for the inconvenience!
View Article"How do I exclude a marketing list?" in ClickDimensions Help - comment added...
Hi Danielle,This is not possible in the way that I think you are thinking. You would need to use a static list. You can add everyone to it and then you can use the "Remove Members" function to remove...
View Article"EventBrite integration" in ClickDimensions Help - comment added by Stephanie...
Hello -I have the same question as Mr. Ewles. I found out that Eventbrite does not sync the Organization/Company or Job title information (despite it being mandatory in EB.) That said, I'd like to know...
View Article"Forms and Actions - To add to marketing list, do you need a contact and lead...
Hi Brooke,You are correct that you'd want a Marketing List for each type. We have that stated in the help article on actions:...
View Article"Is it possible to assign a lead created from a form capture ?" in...
It appears as though you can't assign a record to a team, just a user, via the form editor. The workflow suggestion you mentioned before - is that the only option in this case as well?
View ArticleIs there a way to carbon copy (CC) on a ClickDimensions email?
If so, would this be somewhere within the Email Send information?
View ArticleCan a lead be in more than 1 list?
I am new to CD and wanted to know if a lead can be in more than 1 static list at a time. Thanks in advance!
View ArticleError trace logs completely empty
Our error trace logs are completely empty which i find highly unlikely. We have had ClickDimensions for over a year now and according to the logs apparently never had any errors.Since we are currently...
View ArticleSending current URL with form
We have a generic "Register my interest in this event" form, which I would like to replace with a ClickDimensions form.The problem is that I don't want to clone the form for every event - we have a lot...
View Article"Error trace logs completely empty" in ClickDimensions Help - comment added...
Hi Bernhard,The error trace will only show errors from the last week. When you're using form capture and it goes to the error page you'll see an error at the end of the URL that should help describe...
View Article"Error trace logs completely empty" in ClickDimensions Help - comment added...
Bernhard, To add to what Allison said, the Error Trace shows errors that we log when trying to sync email or form data to your CRM. In this case, it sounds like the form post is not successful, so we...
View Article"Can a lead be in more than 1 list?" in ClickDimensions Help - comment added...
Hi! Yes, CRM marketing lists are just a way to group Contacts, Leads and Accounts. CRM lets you add an individual Contact, Lead or Account to as many marketing lists as you like.
View Article"Sending current URL with form" in ClickDimensions Help - comment added by...
Hi Taras,If you have a developer on staff or at your Microsoft partner, this can be done by adding javascript to the form's "Code Editor" (see here for more on the Code Editor:...
View Article"I am unable to add people to my marketing list" in ClickDimensions Help -...
Hi Andrew.This is a function of CRM rather than ClickDimensions, though it sounds like it could be related to your privileges. It will require that your CRM administrator or partner have a look at how...
View Article"Is there a way to carbon copy (CC) on a ClickDimensions email?" in...
Hi Meg,We do not support CCs on emails since each email we send includes unique identifiers to track the recipient's interactions with the email.
View Article"Best practices for email templates and lead nurturing" in ClickDimensions...
Nurtures use Email Templates to know what to send to a recipient, so in this case, you would want to have 4 separate Email Templates. You can use the "Clone" function to easily create the others after...
View Article"I am unable to add people to my marketing list" in ClickDimensions Help -...
Just a note that this appears to be a duplicate post, and was answered here: http://support.clickdimensions.com/entries/62915230
View Article