"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Why do some editors use the old image manager and others use the new one and why do we see different files stored in each?!?
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Hi Joe,Last year we introduced the new Drag & Drop editor, and along with it a new image manager that provides better functionality. This year, we carried the new image manager over into the...
View Article"Mapping custom fields in GotoWebinar to Lead/Contact fields" in...
I'm still trying to learn workflows, so to be sure - I made the entity Event Participation, and the scope Organization. I would start when Record is created. For steps, I tried to say If Event...
View Article"Mapping custom fields in GotoWebinar to Lead/Contact fields" in...
Did you do an if statement to check if the contact field on the Event Participation record contains data first? It should work with a picklist.If that doesn't help, can you post a screenshot of your...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Thanks for clarifying that Matthew. When do you intend to unify the image manager for all email and web content editors? It's confusing and annoying having to maintain two separate media libraries....
View Article"Total Score for a contact" in ClickDimensions Help - comment added by Aparna...
Hello,Could you please help me in creating the view for the contacts to sort them by score.I have tried to filter the contacts containing score, but no attribute found for the Score or Profile in...
View Article"Release Notes Version 6.5.1 [January 26, 2015]" in Announcements - comment...
Hi Joe,We don't have the timeline nailed down for when the Image Managers will be unified. We have received the request to make the Image Manager accessible outside of the editors and are considering...
View Article"Total Score for a contact" in ClickDimensions Help - comment added by...
Hi Aprana,The field on the Leads and Contacts is called "Total Score". Try that and let us know if you get results.
View Article"What might be a reason an email is blocked, apart from unsubscribed or...
Hi Tiffani,Excluded Email records are based on a past email. For example, if you sent a newsletter last month and there was a bounce due to an invalid email for one recipient, if you tried to send to...
View ArticleImage Manager issue
Hi community,Have you experienced issues with the image manager around 24 Feb 2015? The image manager opens but only the Root folder displays - no images appear available for selection.Thanks,Verdine
View Article"Image Manager issue" in ClickDimensions Help - comment added by Haris Pasic
Hi,We're expiriencing the same problem here..I hope that Click D. can fix this issue ASAP. /Haris
View Article"Image Manager issue" in ClickDimensions Help - comment added by Ricci...
We are having the same problem, big problem guys as we are trying to execute an event. :(
View ArticleComponent cloning in Surveys
Hi ClickDimensions,It would be nice if it's possible to clone or copy components in surveys in the future. It takes long time to insert and create the same html component for every page, when you need...
View Article"Image Manager issue" in ClickDimensions Help - comment added by Rhys Saraceni
Hello AllThe issue occurring in the image manager last night has been resolved. If you are still running into trouble and have not done so already, please open a support ticket, and we will provide...
View Article"Component cloning in Surveys" in ClickDimensions Help - comment added by...
Hello JacobThanks for the suggestion! I have created a feature request for you:http://support.clickdimensions.com/entries/62508494-Component-cloning-in-Surveys
View ArticleApproving a lead/contact before starting a nurture program
Has anyone been able to set up a nurture program that starts only after someone internally approves it? We have a landing page with a form, and we'd like to not send the first email unless we approve...
View Article"How ClickDimensions handles Soft Bounces ? Email Statistics" in...
In respect to notifying CD of emails that have been blocked (too many soft bounces), but are good emails for a client, I would like to suggest that CD make this a little easier to resolve... possibly...
View Article"Mapping custom fields in GotoWebinar to Lead/Contact fields" in...
Hi Allison - got busy, but back at this again. I do have an If statement at the beginning of the workflow, to check if the custom field has data. Do you mean I need to have an if statement to see if...
View Article"Mapping custom fields in GotoWebinar to Lead/Contact fields" in...
I just checked and I think it is a problem with working with a picklist. When I select a text field first, then that form assistant populates the choices for me.
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