"Email campaigns, marketing list size, and excluded emails" in...
Hello BrookeIf you open a ticket for this topic, a member of the support team would be glad to help you determine the cause. You can submit a ticket using the form on the following page:...
View Article"Programmatic Form Capture: Error Message" in ClickDimensions Help - comment...
Dear PhilIn the meantime, form capture records are transmitted with success (success = yes). We receive the information of form fields, but no form field is created (please see in attachment "Form...
View Article"Programmatic Form Capture: Error Message" in ClickDimensions Help - comment...
Sorry, one print screen was missing!
View Article"Form embedded via widget not submitting" in ClickDimensions Help - comment...
Thanks for the heads up @Kyle!
View Article"Marketing Lists in Email Send - do they update?" in ClickDimensions Help -...
Rhys, just to double check: i am setting up a mail to be sent out during my week off; i created an empty static list and now upon scheduling the send I get the message to approve the send to the 2...
View Article"Service Status Alerts" in Announcements - comment added by Britt Briscoe
Matthew,We are experiencing some delay on Forms and Surveys actually being active. We created on over the weekend and it did not go live until today. And this morning we created a Survey and it has...
View ArticleEmail not delivered
Hi,I scheduled an email to send at 10am GMT. When I'd not received it at 10.03 I went into Email Sends and my Outbox to check and it was there. I went back in just after and it had changed to go at...
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Britt,This would not seem to be related to service availability. I would recommend opening a ticket about this with our support team.
View ArticleUnknown submits are not showed in 'sent forms' & auto respons e-mail is not sent
Dear reader,I have made a form and integrated it in our website. However, in CRM: Click Dimensions/"Sent Forms" only shows the contacts who are known in CRM by e-mail.When i try to put in my personal...
View Article"How do I exclude a marketing list?" in ClickDimensions Help - comment added...
Please add my vote to this request as well!
View ArticleWhat happens when I remove a member from a Marketing List?
So, I'm aware that adding a record to a Marketing List which is associated to a Nurture Process, will trigger that Nurture Process for the added record.And I'm aware that if a record finishes a Nurture...
View Article"Programmatic Form Capture: Error Message" in ClickDimensions Help - comment...
Dear allWe are trying to figure out what we are missing for a successful programmatic form capture. The form action is correct and seems to work and a "posted form" is created, but the field "form" is...
View Article"Programmatic Form Capture: Error Message" in ClickDimensions Help - comment...
Hi Manuela,I will be happy to help you. I will be using the ticket you created for any further communication, thank you.
View Article"What is Width of Email Templates?" in ClickDimensions Help - comment added...
I would also like to know how to do this as well as aligning (left, right, centre) an image once its been inserted into a block - within the Block Editor.
View Article"link does not work" in ClickDimensions Help - comment added by Eric Hula
I ran into the same problem. We had some redirects setup from when we switched to a WordPress site and didn't want the old URLs to break. The URL in the email sent to the customer went to a broken...
View Article"What happens when I remove a member from a Marketing List?" in...
Hello LiamIt depends upon how you remove the person from your marketing list. There is currently a CRM bug that causes the nurture to not recognize if you remove a list member using Manage Members >...
View Article"What is Width of Email Templates?" in ClickDimensions Help - comment added...
Hello SarahIf you add an image to the block editor template using the "image only" block, there will be padding automatically added around the image, causing the image width to max out at 580px. If you...
View ArticleInsert a Jquery/Javascript on Form
I'm trying to insert a javascript code on a form, using code editor, the idea is when the object lost a focus any action is done. for testI request a simple alert as...
View Article"What is Width of Email Templates?" in ClickDimensions Help - comment added...
Thank you Rhys, this is very useful information. I have struggled with this myself in the past. Might be worth adding this to the Help pages, or allow for padding of image-only blocks (and why not all...
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